Airtel Broadband Services — non-installation of broadband connection since last 20 days

Address:

Ghaziabad, Uttar Pradesh

Dear sir,
I am pradeep rana and my airtel no. is [protected]. My office is located at sahibabad industrial area ghaziabad and till november 2010 i was using your broadband services at the said office address. Due to technical problems in your network i surrendered my connection. Now on 21st dec. 2011 i called back at your no. [protected] to provide me a new connection, they didn't responded me till i called back again on 29/12/2011. They told me that airtel don't have the connectivity at your site, i told them that i already was using your broadband services till one year back, then they sent their person to verify my claims. They fill up my form and get necessary documents in this regard afterwards a wireman arrived and done the wiring on 30/12/2011. And till now i have made many calls and all your executives are making falls commitments since then. On 6/01/2012 miss shabnam claimed that your connection will be installed by 6pm of 07/01/2012, that came to failure. Now today miss nisha tiwary had committed that my connection will be installed by 7:41pm on 11/01/2012, and complaint no. is 10107266. i hope god bless you and may make you so strong that you may fulfill your said commitment.