[Resolved]  Airtel Broadband & Telephone Services — misrepresetations/defeciency in services

Executive of Airtel Mr. Santosh Kumar (Code 29648) took the booking on 22.9.07 for installation of telephone with broadband facility for which the payment was also made. committments were made regarding internal wiring and installation within 4 days. Representations were made for various benefits being given because of Bulk installation being provided in the MD block of Pitampura. However since then the phone has not been installed. Repeated phone calls were made on the tel no. [protected] of Mr. Santosh but he remained unavailable. None has approched so far for installation. This has caused immense harassment and also amounts to cheating. The defeciency in services to the consumer is apparant for which legal action is being taken.

Gagan Minocha
Advocate
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