Airtel Broadband/DSL

6 Reviews

unique_akb on May 27, 2012

NON RECEIPT OF BILLS

At STATE BANK OF INDIA, RACPC, 1ST FLOOR, MAIN BRANCH BUILDING, FOUNTAIN CHOWK, LUDHIANA, a broadband/dsl service is installed at No.0161-4627646. Only sms is received on mobile and neither hard copy of the bill is sent nor its copy is received on our e-mail. It is not possible for us to pay the Official bills without receipt of bills. Due to which service is sometimes disrupted, which creates problems. Airtel has sent us sms for payment of Rs.1796.02 on 24.05.2012. We want to pay it immediately. But we require bill for making its payment. Please help.

5 Comments

Comments

May 27, 2012 by

unique_akb

Registration process at www.airtel.in doesn't work as it does not create Id despite continued efforts. So the complaint.

May 28, 2012 by

unique_akb

Please help resolve the issue.

Jun 5, 2012 by

unique_akb

Sorry to write, my problem not solved, neither any contact made till June 4, 2012. I don't understand the problem on your side. The company should start sending Paper bill or bill on e-mail that'll be sufficient. Our e-mail address is 'sbi.05296@sbi.co.in'.

Jun 7, 2012 by

unique_akb

Nothing done so far. Please help...respond to the complaint A I R T E L...

Jun 10, 2012 by

unique_akb

Useless. No response received. Don't understand what the company executives are doing. I am sorry to write...perhaps they are sleeping. At least they should have responded to the complaint and given even false assurances.