The service on 121 is pathetic.
The system hangs and disconnects the call every time we try to speak to the customer care exec. Is it by design ???
A new service (unknown) from 64611010 has been sending sms saying Rs 10 has been deducted. I have tried all I could, got through twice to your service and requested that such unsolicited services not be thrust upon me. ref no 853521093, 850255891 and 850257118 dt 23/01. I was assured that no bill will be charged.
Your bill however shows a deduction of Rs 10/- per day from 19/1 to 07/02 amounting to Rs Rs 180/-.
Pl stop the service immidiately and refund the wrongly billed amount failing which I will be forced to disconnect this connection and go to consumer court.