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Airtel - Friendz Chat

 
31 Reviews
User
  Kavi Arasu
Dear Sir/Mam,

I recieved a message from Airtel about friendz chat. I decided to know more about that, so I called a number '5432160' which was given by airtel.

When I called that number they provided two option: Option '1' to know more about friendz chat and Option '2' to log in.
I pressed the option '1' and i hired a recorded voice. After 80 seconds I disconnected the call.

After three hours I got a message from Airtel indicating that I have subscribed for friendz chat also they have deducted Rs 30/- from my account.

Without any proper guidance and without any confirmation from me, they have cheated me.

Dont know for how many of customers they did this.

When I called customer care, I did not get satisfactory answer. Now what should I do?

Regards
Kavi Arasu
Complaint comments 30 Comments     Updated:
Resolve this Complaint  

Comments

A
User
vineet  
 
i should be avoided . If done there should immdiate way to unsubscribe it
 
dear sir,

every month from air tel friendz chat u are deducting 30 rupees. since I am not at all using this.

so here after do not deduct any amount from my number. if u deduct once again I am going to

make a complaint to consumer court. and also do not send SMS from friendz chat.

this is my mobile number 9663307023
 
Hey! what is this? I am a consumer of "Airtel Friendz Chat" scheme, but when I call a chat user and he/she is busy or out of this service, I am still charged. Not only this, but most of the chat Ids/User Numbers given by airtel as 'most rated Ids of the day' had been logged of from this service and I am still charged. Stop this type of cheating please!
N
User
sathish  
 
hai i am sathish all of u friends how are u?
 
Same thing has happened to me. I got meesage that to unsubscribe send STOP Sms to 121.When I had sent the sms I got reply that due to technical reason my request cannot be entertained till 10th September.
Airtal is really cheating the customers. I do not know how can I get my phone unsubscribed.
N
User
kamal  
 

airtel friendzchat - Airtel

I think that there is no use of friend chat so just deactivate d airtel friend chat service.
i deactivated it many times but still it get activated many times &my money get deducted.when ever i recharge my mobile balance get deducted.just deactivate it right know.my no 9989267790
 
hi to all
 

about airtel friendz chat - AirTel

my name is dr.gouraiah,my mobile no.9989537540,iam inform to airtel custermercare about my balence dedected 47rs at15 of this month; they r told me they r unsubscribe of airtel feiendz voice chat;but ihave recive today that offer reneved in 2days,and charge 30rs,till now iam not recived unsubsripion sms,plese go througe this sms with 12hs iam not recived that sms iwill change my network ok
 
Another victim.
It was accidental I just opened it as I was curious wahat the offer is.
And I just opened and dont made any action and I was registered.
No proper guidance and you are forced to do and If its software we will call it badwere and in the case of mobile service what we will call this phenomenon ??
I cant give my working hours to wander in courts.
 
Airtel Friendz Chat


Unsubscribe by dialing 54321600 (TollFree)
A
User
Atul  
 
When i called to any person only engaged tone is heard. Besides they charged same rate.
A
User
Mangesh  
 
Airtel is the biggest fraud company in India. They make money by hook and crook.Dummy Ids are sending friendz chat SMS and trying to lure the young people so that they get in the loop and thus Airtel earns Crores of rupees. They are the cheaters and fool people.

Just remove the Airtel connection and go with better operator who is professional and not the cheater, they must get F***ed by all Indian People, Airtel is not a good company, just delete their account from your life and then see your life becomes blissfull

Regards.
Mangesh
 

airtelfriendz - Airtel(airtel friendz)

I am a prepaid user of airtel mobile services. eventhough i have not subscribed to Airtelfriendz option Airtel have made me a subscriber to this chat group. I tried calling their customer service and many other airtel numbers but i have not been asble to get through. After 10days chat option which i didnot use i received a sms that my subscription to airtelfriendz will be renewed. i tried to unsubscribe using the'stop' option but it is not successful. with all this i have unnecessarily been charged Rs10/+ Rs.30/- for this subscription.
i am deeply angered and pained by this money making gimmicks floated by this mobile company . I would like to be refunded the amount as quickly as possible
A
User
Rahul  
 
I am also one of the victim. I do same as mention in above complain. But next day I got sms saying the service is actived on this no.
I called customer care 2-3 time but they told me that airtel won't subscribe any service unless and until you press any required key.
But this is not true... airtel really charges for the service which we customer won't use.
I am using airtel from last 4 year and now planning to change.

One more thing.. friendz chat is not getting Unsubscribed by dialing 54321600 (TollFree).

Please tell me the way to unsubscribed...
 
I GOT THE MESSAGE OF AIRTEL FRIENDZ CHAT SO I ENQUIRED ABOUT THE SERVICE THROUGH MESSAGE AND THE NEXT MORNING THEY DEDUCTED 30RS. FROM MY ACCOUNT FOR THE SUBSCRIPTION. I DID NOT APPLIED FOR SUBSCRIPTION BUT THEY DID IT. WHAT TO DO???
 
i am very happy dear.
 
i thought this friends chat thing would give me some discount on the sms that i send to my friends.. so on the mobile net i clicked it.just to see more information about it n these shit airtel without even warning me subscribe or without me agreeing to it. they should have smsd me to confirm if i really wanted it. but the sm i get was the i lost 10rs at first then now today morning i lost 30rd.. ooo this crap artel.. im pretty much pissed off with them im changing my operator.. probably go get vodafon or somthing.
 
I ALSO FACE SAME PROBLEM YESTERDAY WITH AIRTEL . THEY DEDUCT MY MONEY FROM MY ACCOUNT WITH INFORMING ME . WAHT SHOULD I DO ?
 
hi, i'm sameer
A
User
vinod  
 
Hi all,
i m also the victim of this airtel chat.
u can do sms but when u will call no one will recieve n will do sms saying " i m busy but u can sms me 1 rs/sms", , , same number can sms u 24 hrs a day..
this is real FUCKing job done by M/s airtel.
luring youth for sake of bucks.

Thanks & Rgards

Vinod
Protect u r friends, brothers, sisters from such fucking asshole money makers.

Sorry for Bad Language

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    Airtel - Friendz Chat