[Resolved] Airtel — Friendz Chat, Page 2

[Resolved] Airtel — Friendz Chat

K Kavi Arasu from Mumbai, Maharashtra

Dear Sir/Mam, I recieved a message from Airtel about friendz chat. I decided to know more about that, so I called a number '5432160' which was given by airtel. When I called that number they provided two option: Option '1' to know more about friendz chat and Option '2' to log in. I pressed the option '1' and i hired a recorded voice. After 80 seconds I disconnected the call. After three hours I got a message from Airtel indicating that I have subscribed for friendz chat also they have deducted Rs 30/- from my account. Without any proper guidance and without any confirmation from me, they have cheated me. Dont know for how many of customers they did this. When I called customer care, I did not get satisfactory answer. Now what should I do? Regards Kavi Arasu Was this information helpful? No (0) Yes (4)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Complainant6298056

from Pune, Maharashtra

I have been using Airtel services for long. I receive messages from airtel friendz chat and an amount of Rs. 30/- is also deducted without my consent. It is requested that the airtel friendz chat may please be blocked and the amountmay please be reimbursed to me.

poosunraj13

from Mumbai, Maharashtra

VERY POOR RESPONSE FROM AIRTEL
RAJU [protected]

Devraj_Saha

from Pune, Maharashtra

Airtel is looting ppl they have deducted money frm my account by saying that my friendz chat has been renewed without even informing me ...maybe i will just discontinue their services if they go on doing like this ...

Mr. cheerful

from Nawalgarh, Rajasthan

I have been also victimised by this service. I joined friend chat as i need friendship n i am foreigner studying in india. once subscribe means no unscribe they still continue to send us the ghost message to make easy bucks, I m inclined to indian girls.

kama

from Bengaluru, Karnataka

sreeaf

from New Delhi, Delhi

I could get it unsubscribed successfully using IVRS no[protected]TollFree).

Paaglu

Same thing happened with me too. Without doing anything they sent me an SMS that the friendz chat is rnewed and charged Rs. 30. Think about this, just by stealing Rs. 30 from couple of lakh people they can make several crores!!! Good business plan! CHEATER!!

vselot

from Aurangabad, Maharashtra

same thing with me

Biraja Panigrahi

from Saltlake, West Bengal

Airtel is looting — Airtel is activating a friends chat without my consent

Sir,

I am an user of Airtel mobile since last 1.5 years. Today I realized that Airtel is charging me 30 rupees per month for all friends chat. When I called for the customer service, the response was not good and they said they can't help as it was activated through internet.

After 5 to 6 time of calling (they deliberately disconnect the phone) I manage to reach them through another phone.

I talked to Mr. Mohammed Hussain on this and told him the details. He agreed that it is not activated from my cell phone as my phone I was using since feb does not support internet and was a basic phone ( I switched the phone last week to an upgraded phone).

He said that he can refund only 30 rupees even if I have not activated the service and Airtel has taken money from my account.

Please help in resolving this issue. I am reachable in [protected] incase anything is required from my side.

priyamd.dube

from Delhi, Delhi

this has happened with me too . just today when i was checking through the airtel services i came across friendz chat . i thought it will be some sort of a way to contact all my friends in my phone list at once, but it wasn't that . i disconnected the phone in flat 15 seconds, but they still charged me Rs. 3 for the call . then after 3 and a half hours i get a message from from airtel informing me that Rs. 30 per month have been deducted from my account . when i unsubscribed from it i still didn't get my money back .