[Resolved]  Airtel — Blackberry

I have bought this phone in Airtel Lobby Hyderabad Model is Blackberry 8900 in June 2009. In the month of July one fine morning key pad of the handset stopped working and I had taken it to Airtel the problem was rectified and given back to me after 12 days. Now again in October I have the same problem with the handset and I am now transferred to Visakhapatnam.

I have visited Lobby Vizag and they are not willing to listen to me and say if the handset is purchased in their showroom then they are responsible and I need to approach Hyderabad. Looks ridicules to me afterall I have purchased the handset from AIRTEL and its still under warranty.

I am still a gold customer of IDEA and taken a Airtel connection just for their blackberry services ( IDEA was not giving the same when I took Airtel connection ).

A prompt response will be greatly appreciated. Hope AIRTEL responds.

My address is -

Srikant Palakurthi,
C-108, KSR Green Valley,
Madhavdhara, Substation Road,
Visakhapatnam 530018.

Mobile No : +91-[protected].