[Resolved]  Airtel — My outgoing call stop

Dear All,

My name Nijroop Tripathi i submit complain before one week ago but problem is still now .no one care my problem. so many reminder & complain after that my sim was active now.i received welcome letter send by airtel company on my local address on 20-11-09 . on 21-11-09 i received a SMS thru AD-Service," Kindly note we are unable to veify your billing address. to enjoy continued services on your mobile.contact the dealer form where you have taken the connection." then i meet local counter where i purchase a sim card.those person says i have no right to solve your problem kindly contuct airtel authorised dealer in Gurgaon.
Then i contact thru phone local dealer regarding my outgoing call stop.he says i check & revert you but still now problem are same no one contact me personly & thru phone.after that i call airtel customer service #121 talk to care person after long verification process he says your form & relevant documents not received that why your number has outgoing call services stop.
Kindly confirm how can possible with out submit all my relevant document my sim was start,i have complete all relevent formalties two times & complet all verification process & already received welcome letter by Airtel. by problem is still now.my previous mail already attach with this mail
kindly look after the issue.please do the need full.
Thanks & Regads,
Nijroop Tripathi,
H.No.617,Sector-23,
Gurgaon-122016
#[protected]

[protected] Forwarded message[protected]
From: <[protected]@airtelindia.com>
Date: Sun, Nov 15, 2009 at 11:45 AM
Subject: Acknowledgement Mail.
To: [protected]@gmail.com


Dear Airtel Customer,

Thank you for writing to us.Your request has been registered with us and your unique reference no. is[protected]. Request you to quote your unique reference number for future interactions. We shall get back to you within 24 hours.

Warm Regards
Airtel Customer Service

Note: Please mention your mobile no. in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

This is an auto-generated response. Kindly do not reply on this mail.


[protected]-Original Message[protected]------
Subject: Complain again Post paid connection not active last 24 x 5 days.
Date: 15/11/2009 11:50:36 AM
From: [protected]@gmail.com
To: [protected]@airtelindia.com
Message body:

Dear Sir Madam

I have purchased Airtel Express Postpaid SIM no.[protected] on[protected] and this SIM was not activated till now.[protected].11:00 AM). I have purchase this connection from my neareast Airtel Counter Name Sakshi Communication Shop No.87 Sec-23 HUDA Market Near Josan Pet care Gurgaon.

Many time i follow-up your Airtel Counter Mr.Ankit Bajaj Mobile No.[protected] Airtel Form Care person Mobile no.[protected].but no one responding me i have already paid Rs.500 - all require paper.than i follow-up every time he says Ho jaye ga wait kariya airtel operation say nahi ho raha hai.

Further please note that I am your old customer my local (Kanpur) mobile no.[protected] i have two reliance no.so that i face a ploblem since 5 days.


All your add says your mobile connection will be active with in 24 hours but still i have completed
24 x 5 hours.so that s i can take some leagel action again your company Counter.because no one care responce again customer.

Kindly clarify active my mobile no.[protected].and also tell me your direct customer care manager name number.thru mail but currently i have no mobile no in NCR.that why i can face a lots of problem.

Thanking you.

Regards

Nijroop Tripathi.

([protected] [protected] [protected])


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Thanks Regards

Nijroop Tripathi
#[protected]



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Thanks & Regards,

Nijroop Tripathi
#[protected]