[Resolved]  Airtel — IMEI number invalidity

I have China mobile which is a copy of I-phone, Please help where is the IMEI registration center for the same.



Shashi

very good service

Hi,

I hav a MotoRazr 2 V8 phone. My IMEI number is [protected].
I recieved invald IMEI messages but after i checked it on www.numberingplans.com, it displayed genuine and all the details showed up... The customer care are not sure of what to do, they just ask you to go to registration centre or hang up.
I also talked to called up registration centre on phone and enquired, they clearly mentioned that the registration is only for chinese cells and not for branded phones like Nokia/Motorola.
The airtel customer care dont get my problem...
Request Airtel to look into this very matter As Soon as Possible.
PLzzzzzzzzz...!!!

This is regarding my complaint (invalid IMEI for motorola) [Sub: IMEI number invalidity] on 25 November 2009. I got the reply from Mr.Rakesh Kumar of Airtel to send the contact details to [protected]@airtel.in. I had sent the required details to them, till now they not even bothered to contact me. Now the connection has been taken off from today, my mobile (its showing unregistered sim), Rs.8000/- mobile is a waste now.

Dear M/S Airtel, just posting a comment to the complaint will not work in the long run. Necessary action needs to be taken on the compaint. Remember... you are getting your image tampered every passing day by not paying heed to the customers.

Airtel is having one of the poorest customer care and customer grievance addressing. Thats all I could say.

This is Dr.Rajeswar and my number is [protected]. My wife's name is Priya Natesan and her number is [protected]. We are from Chennai. I'm with airtel for nearly 6 years.

My wife has a Motorola Z6 model with the IMEI number [protected]. Since today her phone is not active and says sim not registered. When i contacted 121 they asked me to check the IMEi number by sending an sms to 57886 with the first 8 digits of IMEI number. The sms reply was Valid IMEI number of motorola Z 6. Airtel customer is unable to solve my problem and asked me to check with a mobile service center. The mobile phone service center says its not a problem with the phone as it has a valid IMEI number but its a problem with Airtel.

I have called many a times to 121 but they say they cant do anything and suggested me to change my handset. I paid Rs.9500 for this phone and today because airtel has not updated the database with this IMEI number the phone is blocked.

What is airtel going to do for this? Why should a customer suffer for airtel's some technical database error?

I am also suffering to same proble. I have a valid IMEI number from Motoralla. I called to Airtle Customer care and they told me that your IMEI number is valid ant don't worry from barring. I sent a massage to 121 writing IMEI 15digit no. when a reply received as this is a valid IMEI number but then too my mobile is barred by AIRTLE and they stopped me to contact any customer care executive too .. I dont understand AIRTLE is playing with us or what ?

My IMEI number is [protected] .. Its a valid IMEI number as told by customer care executives and 121 massage centers .. then too the set was barred .. please see my case.

I have a chinese mobile already blocked by Airtel on 30th nov, 2009 at 3:30 PM, whereby we were told it will be blocked at 12 at night.

What is the hurry for airtel if they cant educate the dealers how to un block the mobiles. To generate new IMEI most of the authorised centres did not have the FEED to do so.

I stay in south delhi, and there is not even a single vendor who can remedy this, I ksearched entire Gurgaon on 30th but to no avail.

Airtel : are you listening !

AIRTEL ROCKS !!! FIVE STAR RATING TO AIRTEL !!!
Hi this is Dr. Rajeswar and i had posted my complaint yesterday here regarding the Z6 motorola IMEI number. Just now i received a call from Mr. Kamal from airtel stating that my problem is solved and asked me to check it. He called after 10 mins again and in the meantime when i checked the sim on Z6, Presto it was registered and working as before. Airtel really did look into the matters and rectified it. I ask all you guys to post your phone number too along with your complaints so that airtel can work on it easily to resolve. Thanks Mr. Kamal ! Airtel is really looking into great customer service and satisfaction !!!

AIRTEL ROCKS !!! FIVE STAR RATING TO AIRTEL !!!
Hi this is Dr. Rajeswar and i had posted my complaint yesterday here regarding the Z6 motorola IMEI number. Just now i received a call from Mr. Kamal from airtel stating that my problem is solved and asked me to check it. He called after 10 mins again and in the meantime when i checked the sim on Z6, Presto it was registered and working as before. Airtel really did look into the matters and rectified it. I ask all you guys to post your phone number too along with your complaints so that airtel can work on it easily to resolve.
Thanks Mr. Kamal ! Airtel is really looking into great customer service and satisfaction !!! I was never expecting someone from airtel to look into these online complaint forums and resolve it !!! Airtel really is Listening !!! WOW !!!

Hi,

I have a issue with the Airtel connection when using my Motorola Razr V8 with IMEI number [protected]. Airtel says this is an invalid IMEI but Motorola says it is valid and even when checked by sending SMS to 57886 I got the reply that this is a valid IMEI number. The issue seems to be at Airtel database and Airtel is not agreeing the issue. I've called the customer care and have escalated as well but no use including the manager's as they really try to push the issue out of there hand. I also have written a mail to '[protected]@airtel.in' and there is no response yet.
Hope some Airtel person looks into this issue and help to resolve. My Airtel number is[protected].

Regards,
Jay

Im currently using sony ericson K790. Do u think im going to raise im having problem?
No. I dont have any problem.Sony ericson rocks. What about Motorola.

teri maaki chut lavde bhenchod lavdi sali teri maaki chut

Airtel — IMEI NO.Is not registered

I have purchased Fly E 105 With Airtel Sim card From Gyan Electronic jhansi up on 3rd Oct 2008. I have started receiving message that my phone will be stop working from 30th November 2009 since the IMEI number is not registered. In case, I have to continue with the same phone I need to contact some govt. office and pay some money which I don't understand.

I feel cheated and this is like an insult to me that such a message is coming even after I purchase from renowned shop with proper bill.

This is ridiculous on the part of Fly to have such issues. This has to be sorted out immeidately otherwise stop selling the Fly mobiles.

Now I don't know what to do after purchasing a mobile for hefty price of Rs. 8300 and just 1 year only got completed.

check my imei number [protected]

check imei number [protected]

Hi Dear,
Yes you are right, i m also having the Air Tel no. and i m using Nokia 6233 handset, i also got the same msg from Air tel, that my mobile serial no. is not ragistered and has to pay Rs.199 only to ragistered it. I also dont understand.

Thanks & Regards,
Khuzema Badshah

MotoRazr V8 — Sim is locked through the IMEI is valid

Dear Airtel Team,

I have a Moto Razr V8 mobile phone. My handset has been deactivated by Airtel as Airtel is saying that my IMEI number is not valid and I have to get new IMEI by paying Rs 199. I think the data base of AIRTEL is not updated. I tried contacting the Mototrola helpline , they told my IMEI is valid but the service providers have blocked my sim. AIRTEL please look in to the matter and rectify your database.This is the second time after Nov30th. please do something ASAP.Please do service to your customers.

My PARTICULARS ARE

NAME : Sushma
Bangaore

PHONE No: +91 [protected]

IMEI numbers [protected]

Phone make : Moto Razr V8

i am using motorola l7i.My IMEI number is [protected]. Since last two days my phone is not active and says sim not registered. When i contacted 121 they asked me to check the IMEi number by sending an sms to 57886 with the first 8 digits of IMEI number. The sms reply was Valid IMEI number of motorola l7i. Airtel customer is unable to solve my problem and asked me to check with a mobile service center. The mobile phone service center says its not a problem with the phone as it has a valid IMEI number but its a problem with Airtel.i am using airtel since last 4 years.but now i am very disappointed with airtel regarding to this case.

Hello,

My Airtel Mobile Number is: [protected].(Post Paid Connection).
Suddenly, my mobile is not working, no incoming, outgoing, SMS services. After a few hours, it says Insert SIM even though the SIM is very much there.
I have called customer care many times and they really dont have any answer for this.
If we think it is an IMEA issue, when it is entered in the https://www.numberingplans.com all details regarding the same are displayed. I really dont understand what Airtel is trying to do.
Kindly resolve.