[Resolved] Airtel — incoming calls from airtel mobile [protected] blocked | |
Dear sir my incoming calls from above mentioned mobile no's are blocked from last 8 days ie 12 Apr (without giving any intimation) Reason (given by customer care) : to submit documents for reverification Attempt 1: 14 Apr: Submited documents in airtel gallery Response (of airtel gallery people): incoming would be started within 24 hr Attempt 2: 16 Apr: 9 pm: called CC people Reason (given by customer care): CC people told that they have received the documents and since there is technical problem in the system incoming services would be activated after few hrs. Attempt 3: 17 Apr 10am: called CC Reason (given by customer care): CC told that my complaint is not lodged, they will file a complaint and within 24 hrs mobile will be started. Attempt4 : 18 Apr: 10 am called CC Reason (given by customer care): incoming will be started definately within 1hr, pl. wait Attempt 5: 18 Apr 12 noon called CC Reason (given by customer care): complaint is still pending, we will look into it, i will refresh your complaint, you will again have to wait for 24 hrs Is this a way of solving a complaint, pl. start my incoming calls on above mentioned no's or else, i will take the matter to your head office and consumer forum Prof. Prashant Aphale MTech (Thermal & Fluid) IITB Somaiya Engg. College, Vidyavihar, Mumbai India Ph. No.(91) [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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