Airtel — Disconnection of services to my mobile No [protected]

I got an airtel mobile connection (No :[protected] SIM[protected] on 03/05/2008 under Lifetime prepaid plan by paying Rs295. Transaction Id is [protected] ( as per the SMS received from AIRTEL). The connection was activated on the same day and worked fine till around 20th May 2008. In the mean time I recharged the mobile by Rs 100 on 17th may 2008. Thereafter mobile was not in use for 2 months (approx.). When I switched on the mobile on 2/8/2006 I found SIM registration failed.

Message in this regard was sent to Airtel incluing their nodal officer on 2/8/2008. I tried to contact their customer center who informed me that this is a new connection and services to may number has been discontinued. They refused to give me complaint number.

You are requested to look into the matter so that this is resolved at the earliest. Copy of my communication is pasted below:



Reminder to earlier mail dated 02/08/08 and 08/08/2008

In continuation to above mails I once again request you to let me know the reason of withdrawing the services to my number. I am unable to contact at 121 with my MTNL mumber. Yesterday I talked to customer care executive with somebody's airtel number an to my surprise he said this number has been allocated to somebody else. He wanted to have my SIM number which I did not have at that time. My Sim number is :
[protected]. I had applied for life time prepaid on 03/05/2008 trans id [protected] and it worked satisfacorily.But all of a sudden the services have been withdrawn.
You are requested to look into the matter at the earliest. If no action is taken at your end I shall be forced to take up the issue with higher authorities/ Regulator.


Regards


Rekha Thakur

Mob [protected]

Alt number: [protected]/[protected].