[Resolved] Airtel — Conversion of Post paid to prepaid, Page 3

[Resolved] Airtel — Conversion of Post paid to prepaid

H Harikrishnan P from Mandapeta, Andhra Pradesh

I am a post paid customer and have been using Airtel Post paid connection for last one year. I have been facing a lot of problems ever since i got my post paid connection ([protected]) started. I have given lot of complaints as well. ( call interruption, call tapping, poor billing system and the like) . I paid my airtel bill always in a prompt fashion despite these problems every time. Of late, I felt that, the problems with Airtel post paid is not getting sorted out permanently so that it is better to switch over to pre paid connection. I approached Customer Care executives for necessary directions and they in turn told me that there is no problem for converting a post paid number to prepaidlife time connection without changing the existing number. They rightly explained to me the procedures that I got to follow for the same. But, contrary to my expectations, when I approached the local Airtel outlet here in Portblair, they told me that in Andman Nicobar Islands it is not possible to have the above mentioned conversion. I was surprised to here this.Is it my mistake to work in Andaman? What is so wrong with Andaman ? Why are your company's policies often becoming detrimental to customers? If I say that I have got a policy that " Since my post paid is not getting converted into prepaid i wouldnt pay the due amount".. would you accept that ? A comapny's policy should always be favouring the customers ? is it not? Every other mobile companies in and around Andman is giving this facility and why can't Airtel give the same ? I have given this number to all my relatives, friends and colleagues and you people wanted me to give another number to them once againand spending anothe lot of bucks all over again ? You post paid connection and confusing executives and professionas have harrased me enough and subsequently my social image has been tarnished. You company and its whims and fancies have destroyed my mental peace and solace I request you to sort out my problem expediently Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

softphani

from Ernakulam, Kerala

Airtel — My airtel postpaid (which is converted to prepaid) is now blocked

I am using this postpaid number ([protected]) for 2 years. Recently I converted it to prepaid. Documents were also submitted at Splendid Towers, Hyd on 13th July 2012. I even recharged & made calls on this number ([protected]) on 15th July but it is somehow made as free number now. I need this number now either under prepaid or postpaid. Please help. You can contact me @ [protected] or mail me at [protected]@gmail.com

Surendra Reddy.Y

I requested postpaid to prepaid my postpaid number of airtel. from last 3 months they told they wil ldo it . but again theyare telling so many stories . still its not happen. i have submited docuemnts 3 times and i called customer care so many times and also i called nodel executives n number of times but still its not happen. but finally decided to don't pay bills . but i don't want to miss my number

shri99499

from Hyderabad, Telangana

I am a post paid customer and have been using Airtel Post paid connection for last one year. I have been facing a lot of problems ever since i got my post paid connection ([protected]) started. I have given lot of complaints as well. ( call interruption, call tapping, poor billing system and the like) . I paid my airtel bill always in a prompt fashion despite these problems every time. Of late, I felt that, the problems with Airtel post paid is not getting sorted out permanently so that it is better to switch over to pre paid connection. I approached Customer Care executives for necessary directions and they in turn told me that there is no problem for converting a post paid number to prepaidlife time connection without changing the existing number. They rightly explained to me the procedures that I got to follow for the same.

SachinPal

from Delhi, Delhi

Hi,

I have a Airtel prepaid No. [protected] from 3 years before some time I have change (MNP) to Idea Post paid still now on a Post paid idea number.
But I want to change my number again Airtel Prepaid.

What the process Kindly suggest me ? ASAP.

Regards.

Sachin Kumar

Sai-baba

from Bhongir, Telangana

I am saibaba, I had recieved the call from Airtel excutive sandhya rani, she called 2 to 3 times and told me about the offers on postpaid and other terms and conditions to which i agreed, she send me an excutive and ask me to give the ID and Adress proof and advance of 300/- rs, on the same day evening mr.Shravan came to office and took all the details and cash 300/- rs and gave the sim and said it would be registered in 3 days,

next day he called that our Executive is coming to your home for address verification I said him right now nobody is available at home you kindly visit on other day, they ignored the same still went to home, and next day i received the msg registration failed.

from that time i am calling both sandhya & shravan both phones are coming has not reachable or busy,

I kindly look into the matter and do the needful

Regards

SAI BABA
[protected]

CHANDUK1439

from Guntur, Andhra Pradesh

my airtel number is [protected]. please convert my airtel number to convert post paid to prepaid.

anil vadde

Hi Team,

I want to convert from postpaid to prepaid my airtel.

Please help me on that

Rejesh PK

from Bengaluru, Karnataka

Hi Airtel

I have a corporate CUG Post paid SIM which I wanted to change to prepaid But it is unbelievable. I went to Ascendas chennai Show room. were the persons was completely helpless. He was literally saying that dont waste my time and asked to reach my HR for changing this SIM which I feel its completely out of lane and the way he was treating was nasty and lost the complete hope with Airtel. When I reached Customer care I hear lot of back ground noise and the support person voice was so low that i hardly hear this voice totally lost of time. i recommand to go to other vendor no way with airtel any more.

Madhuri Jumrani

from Delhi, Delhi

I have submitted my all documents including Pay slip, Address Proof, Id Card, , Voter Address, Pan Card and 250 Rs cash on 13 November 2014 (Thursday) for prepaid to postpaid migration. They told me it will be activate in 72 Hours but its been 6 days and still my connection is not activated.

Please find attached the slip which they provided me on 13 November.

This is the name of the person Deepak Chauhan and his number[protected] who has collected all documents from my office address

Please resolve this issue ASAP

Thanks
Madhuri

RAJU@1234

from Hyderabad, Andhra Pradesh

Dear Sir/ Madam

i want to convert my postpaid number to prepaid but number has same .

my postpaid number is [protected]

RAJU@1234

from Hyderabad, Andhra Pradesh

my airtel number is [protected]. please convert my airtel number to convert post paid to prepaid.

Shalli

from Robertsonpet, Karnataka

i want to convert my post paid number to prepaid but number has same .
my airtel no is [protected]

Sunil PN

from Bengaluru, Karnataka

My query or request was to migrate 2 different numbers from post paid to prepaid. I have been made to walk into multiple centers, they have always been stating you cannot migrate and so on. Further Airtel relationship center representatives start questioning us why are you migrating and the reason for migrating. I don't think you guys have the rights to ask personal questions. It is customer discretion whether he or she needs to continue the services. I have been an Airtel customer for the past 15 years. The customer service provided by Airtel in their relationship center has been preposterous.

Customers are treated like dogs by these relationship centers, 99% of the times the front line customer service agents are absolute jokers with no knowledge nor do they know how to talk to a customer.

Airtel has been cheating customers stating the different level of escalating authority. I have received email from the same guy stating that he is the nodal office and also he is the appellate Authority.

I have subsequent proof regarding the escalation. Will surely do what I'm supposed to do.

Ajay taviya

Very very bed postpaid this company...
My postlaid no is [protected]
Har month 2000, 3000 bill aata he

vijay.vg

from Mumbai, Maharashtra

Dear sir/madam,

Request: covert to postpaid to prepaid.

I have using airtel postpaid number ( [protected] ) last 8 month. there was facing more bill. but we talk about less mins in our plan. and also bill was higher generated. so please convert postpaid to prepaid airtel network.

MY POST PAID NO : [protected]

regards
Vijay.G

ilaki

from Ponnampet, Karnataka

Hai,
I want to change postpaid to prepaid.
My number is [protected].
thank you.

Thibaharan

from Korampallam, Tamil Nadu

Hi,
I am Anto thibaharan and i had [protected] as my number.Request you to please change this connection from postpaid to prepaid.please help me contact no [protected]

govindog

from Gudalur, Tamil Nadu

Hi Airtel,

I want convert my Postpaid connection into prepaid, because i am not using that sim, no is [protected],
Kindly do need full

Govindaraju

Varsha.R

from Delhi, Delhi

Dear Sir/ Madam

i want to convert my postpaid number to prepaid but number has same .

my postpaid number is [protected]

abinaya kandasamy

from Bengaluru, Karnataka

My Number is [protected]. I am in postpaid plan. Please convert my postpaid to prepaid connection.