[Resolved]  Airtel — Ineffective DND Service

Address:

Central Delhi, Delhi

Here's the email I have written to Airtel after failing to generate any response.. I am seeking a refund as I don't intend to use such shabby service.. GOODBYE AIRTEL


From: pankajchopra**@****e.com
To: nodal.[protected]@airtel.in; [protected]@airtelindia.com; nodalofficer.[protected]@airtel.in
CC: [protected]@ndncregistry.gov.in; [protected]@mothersprideonline.com
Subject: Ineffective DND Registration by Airtel
Date: Sat, 26 Jun 2010 23:55:32 +0530

Hello

I am writing this email in regards to my existing airtel connection [protected]. I had registered this number for DND facility but Airtel India has failed to honor its commitment as I continue to get promotional SMS all day without fail.. ranging from property deals in Noida to Mother's pride promotions and offers to enhance my sexual performance and loose wait and other nonsense. I have been talking to Airtel Customer care and they have failed to look into the matter. I have been advised so many reference numbers and I am so fed up with this nonsense that I have decided to discontinue this number and switch to some other reasonable and responsible service provider.

Is it some kind of joke going on? it seems that airtel has sold its data of numbers to telemarketers or it has been leaked out.. how come so many property dealers are trying to reach out to me?? how come mothers pride is trying to draw my attention??? I have never been to a mother's pride school in my life? where did they get my number from? so many questions to be answered...
it seems Airtel's customer care team is taking me for a ride.. they promise call backs and action with in days and advice a reference numbers.. and then they vanish in thin air.

nodal officer is equally ineffective.. i have been writing to them on a number of occasions and haven't got anything besides fake promises.

I am marking this email to Mother's pride, seeking a response.. where the hell did they get my number from????????

aTTN Mother's Pride.. please explain what do u guys have to say.


ATTN AIRTEL... I had paid a bomb for this connection (almost 1000 rupees in 2006); would request you to refund the same along with damages for inconvenience caused to me for so long.. i would be willing to take up this matter at highest possible level and a consumer court as well.. PLEASE ARRANGE FOR REFUND OF THE AMOUNT I PAID FOR YOUR SERVICE.. THE AGREEMENT WAS FOR TELECOM SERVICE.. NOT FOR RECEIVING UNWANTED CALLS AND SMS ALL DAY..