Airtel — Charges for Gaming for over a year

Address:

Central Delhi, Delhi

It is more than a year since I have complained and all I get is an auto reply
that we shall revert in 72 hours. Every time airtel promises to rectify the
problem and then makes the same mistake.

For the last almost one year we are being charged Rs.99 plus service tax for a gaming service we haven't used. The same problem is repeated in every months bill for over a year.

We have never used the gaming service and you have confirmed that as well. We have recd mails from Airtel gaming as well as landline departments that the mistake is at their end. The mails from the departments gaming as well as landline are state clearly that the gaming was never activated on our number. Please can someone look into it properly?

HAS AIRTEL GONE BANKRUPT? I SHALL BE TAKING STRONG ACTION AGAINST AIRTEL FOR THE HARASSMENT'S AND UNDUE WRONGFUL CHARGES. CAN WE MAKE A FORUM AGAINST THEM. THIS IS REALLY UNDELIVERABLE.