[Resolved]  Airtel — cheating

Airtel DTH — Harrasment and Cheating

Hi,

I am Rakesh ([protected]) from Bangalore with the customer Id - [protected].

I have applied for a new Airtel DTH connection online and there starts my misery. After repeatedly calling to Airtel Customer Care for one week, they failed to do the installation. They give me so many false promises which made me took leave and wait in my home for service guys to come and do the installation. Finally the reply was "WE HAVE MANY CUSTOMERS, WE ARE NOT SURE WHEN WE CAN COME AND DO INSTALLATION".

That was the last thing which I expected from a company like Airtel. I decided to go for cancellation and asked for refund. Airtel Customer care was so happy to do that and promised me the refund with in 10 days. Now it is almost one month, I have not received the money but only apologies and assurance from Airtel that I will get my money with in 10 days. Not sure when this 10th day will come.


Regards,
Rakesh

1. I Colonel N S Bhasin am a serving army officer and an airtel customer. I have been a repeated victim of their cheating ways. I have two airtel phones both in my own name ([protected] and [protected]).

2. On both these phones airtel has been automatically without any demand from my end been activating services like GYAN, JOBSEARCH and YARANA and many more. Sometimes I get to know that they have turned on some such service which I unsubscribe but even then they have already charged me for the month/ week etc.

3. Whenever I have complained to their customer service representative they say that they are helpless and can only help by disconnecting the service for the future. Today when I called them they put me through to a 'supervisor' who refunded these illegal deductions of Sep 2011 for one phone no - [protected].

4. In view of the foregoing, may I request that this matter be looked into and such unethical (cheating) must be dealt with seriously.

5. I would also appreciate if I could get a penal refund for both my phones.

Regards,

Col NS Bhasin

AIRTEL a Great Cheater — Wrong Deduction/False Subscription

False deduction for Mirchi Radio

On my Mobile No.[protected] (Pre-Paid), I had received a call from Radio Mirchi on 06.11.2011 for some subscription but I had not followed any instruction told by them, even I had not disconnected the call. Now I had received a message that they have deducted Rs.10 for one week.
I had requested to Airtel to refund the same but they denied to refund.

STILL WAITING FOR DISCONTINUE THE FALSE SUBSCRIPTION !

Please tell the matter for Refund the said deducted amount and disconnection of Subscription.

Addressing to the concerned authorities towards the malpractices been conducted by BHARTI AIRTEL , Punjab Sector.
On the 14th of October i purchased an Airtel Sim Card which offered me free 50mb internet services every month for 6 months. The scheme also consisted of 300 Local + National SMS every month for 6 months. After one month o[censored]sage , they deactivated these lucrative services. On calling the AIRTEL Costumer Care , the officials simply refused to take any action saying that the scheme has now been called off. Such an unexpected behaviour from the most prestigious network of India , Bharti Airtel is a setback for me.

My airtel number is [protected]

It would be appreciated if you come up with a feasible solution as soon as possible.

Airtel is indulging in over billing and resorting to blackmail, we are being asked to pay for services which were never provided to us in the first place, wrong billing on international isd calls, blackberry services have been charged , when airtel has itself disconnected them for the last 2 months plus, internet usage is being charged which itself has been not used for the last 2 months plus, inspiteof paying the bill, the phone has not been re-activated, kindly check your bills, this company is involved in the biggest fraud yet to come to light , we are in the process of initiating legal proceedings against Airtel for cheating , wrong billing and blackmail

Ali
[protected]

my dsl no is---> [protected]_kk
even there is 29 days remaining but there is no speed...my plan is 75gb..in only 1 day 75gb lost without any use......
airtel is a big cheater every time i have to pay more for extra buying.....even i dont download bt my 75 gb lost

mob. no [protected]
I have this no. connection and since last one month stoped services without any reason and without any information to me and i have more than 550 rupees balance in my above nos. accounts and i submited my documents three times why it is like this your co. is looting me by doing this.
Please restarts my nos. services
Thanks
Ravindra Kumar Pandya

File them in consumer court. That is the only way these crooks learn.

I have just ported to Airtel thru MNP(Mobile Number Portability). The offers, which I was entitled to get, were not given to me after I have switched to airtel. That I could let go but now when I have recharged with 27 (STD pack).After 15 days also that plan is not activated to my number.And due to this I had to bear extreme call cost.I have lodged complaints 2 -3 times but they did not do anything.Now they have disabled my contact to customer care department.
One more case today I again recharged for benefit of 900 seconds,again they deducted from my balance but got nothing.
Now without any contact with customer care I am helpless.

My mobile number is : [protected]

The problem is not solved yet.I have not got any response from them yet.I am in dangling state, I am not able to recharge because o[censored]ncertainty of getting benefit from that recharge.

Yesterday I got a call from someone from airtel to recharge again for the same plan and check if it works or not..According to his instructions I recharged again for the same plan for which I had already paid.Second time I got cheated and the person who had assured me to help switched off his mobile...Again this was a huge fraud..Someone please help.

This is pathetic.They are not doing anything nor I am able to contact them.

It's not resolved yet.How can you say it is resolved without any proof and evidences.I am using the cellphone and I know that

Now they have deactivated my card as in they do not care about anything.I was using the number since 6 years and my only mistake is that I have ported to Airtel. Now I am helpless.

Hello This is Shivam , acustomer of airtel Pre paid mobile my mobile number is [protected].
My problem is this that on Airtel web site there is an Special recharge of Rs.34 using which i will get 100 local and National SMS clearly displayed on web site.
but now they are refusing about such a plan.
Help me getting my money back and teach them a lesson.I am adding Screen Shot of there web-site where they mentioned this special voucher.

You can also visit this airtel web-site

https://pay.airtel.com/PrepaidOnlineRecharge/mobileRecharge.jsp

under special recharge

Namaste Mr.Pandey,

This is to inform you that your concern listed on 26 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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I am Airtel DTH user for last six months but the monthly package has been gradually reduced by the company for last 3 months .
As per the practice monthly package should have been of 30 days as per their advertisement, where as company is providing us the package for only 25 days or less
last month we recharged our dth on 30th oct12 now they say that your validity for the monthly package will expire on 25th Nv 2012 when contacted they say that since you have opted additional pay channel therefore monthly period will be reduced. It is worthwhile to submit that I opted an additional pay channel for initial two months only and paid extra to them accordingly but they continued to subtract the amount from my subsequent monthly packages for that additional pay channel without my consent and thus has been reducing my monthly period. It is a clear cut cheating of the DTH provider.
Rakesh Rawat
Delhi

we have subscibed for a plan in airtel dth six months back that plan included all sports channel

we are recharging it reularly but now we are not getting star sports when enquired they customer care people say that this channel has been removed from the pack . we have not been informed of it through any means. isnt it a fraud to get the money for one pack and later on say some of the channels have been removed . we are at a loss as to who to complain bcos there is no use with ccare.

uma