[Resolved]  Airtel — Disconnection of [protected]

Address:

Coimbatore, Tamil Nadu

Dear Sir/Madam,

[protected]
A.Sivaramakrishnan

The above number is been used by me for more than 5 years in your network. I had a problem in your billing and due to that LPC has been charged in Aug 10.

I made complaint for the same and same has been waived in Sep 10 and i have made Rs.190 as a payment on 20-Sep-10 and requested for Disconnection in your Pondy Airtel Office which is not Actioned. Again when i went and enquired they replied we have forwarded & requested to speak to Customer Care Executive from the Hotline in the Airtel Relationship Centre. I spoke to your executive and request has been taken and Retention Executive from Airtel called up for retention and i request to De-activate the number same is been done on 8th Nov 10.

When i called the number [protected] it said "Number is Doesnot Exists". So i confirmed myself that the number is been De-activated but to my surprise i have been receiving the bill from Dec 10. When i enquired about the issue in Airtel Showroom Pondy they said number is been Re-activated on 30-No-10 with the customer request in Nile Communication.

Regarding the Re-activation without customer request letter how can Nile Communication can re-activate the number and also without collecting the O/s for the Mobile number [protected].

Kindly De-activate my number immediately and take neccessary action on the Nile Communication for their Improper Service.

The outstanding amount is only the Rental amount has been charged. Kindly waive the same or debit from the Airtel Showroom who re-activated the line.


Regards,
A.Sivaramakrishnan