[Resolved]  Airtel — continuous balance deduction

Address:Central Delhi, Delhi

My name is kamal kant and using airtel number [protected] since the past 2 years. I use a blackberry handset. Since the past one month airtel Has been deducting my balance when I surf the Internet even when I continuously pay for blackberry Internet service, which is again costly not to mention.

I have called the customer care executives and lodged several complaints to them regarding and they assure me it won't happen again every time I call but they deduct my main balance again. Half of the times they hang up my call or put it on hold and don't pick up again. .

I have lost more than 600 rupees in this and the airtel people are not even returning my balance.

I am already paying a handsome amount for the blackberry Internet services and over that they keep deducting my balance. This is pure harassment. Please help


Name: kamal kant
Phone no: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel — slow blackberry internet service

sir..i have activated blackberry internet service on my no. [protected]. well the download speed m getting on my bb is 1kb/s which is really slow same with the browsing.there is no prob with my mobile i used my sim on another blackberry device still it gives the same speed. hope u will reply soon........

Airtel — balans

deer sir
my airtel sim card cut the balans without any rejan and the custmore care employ can not atend my call.
any time i am try the custmar care no. they can not respons my call.any time i am recharg my acount the company cut the ballans.
Namaste Kamal Kant,

This is to inform you that your concern listed on 12 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Kamal Kant,

We would like to inform you that your concern listed 12 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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