[Resolved]  Airtel / Customer Care — Don't trust Airtel!

I want to some knowledge about airtel. Because last 1 month some person threating me on my father cell phone. I want to know that can you block that person number. please if possible u block this no. [protected] please...

They charge a lot i have switched to TATA and now my bill is down to 50% from 2000 it is now 600

sir
i am rajkumar kasera in ujjain (m.p )my mobile number is [protected] : sir my message charges is very high, charges is 3 rupees per sms ? i hope you have just solution in my mobile number?

My mobile no. is [protected]. I have taken GPRS service. The monthly subscription is Rs.249/-. On 24/11/2008 Rs.498/- was deducted. Apparently, GPRS suscription was deducted twice. I raised the matter with the Customer Care immediately on 121. Finally a Customer Care Executive came on the line after looking into the matter he admitted that Rs.249/- extra was deucted. He further assured that the money will be credited back in my account within 24 hours. Nothing has been done till date. I have been sending more than ten messasges every day on 121 but to no avail. I have complained to the ombudsman also at his e-mail. But again it has been of no use. Do something and credit back Rs.249/-.

RESPECTED SIR
i dhiraj shrivastava(R.F Engineer) fed up frm last 25 days wid the irresponsible behaviour of aietel customer care.my cell no is [protected] .i surfed on 18, 19, 20 nov, & without any down loading, charges were deducted frm my account without any proper information.i called customer care, they gave me the complaint no.which is 9194700.they committed to soive my problem & give back my credit within 24 hrs.& also stopped my customer care & executive call. on 28 nov they further. deducted 10 rs. frm my account without any surfing .due to this i became mentally depressed & i continuously tried 4 customer care but call did not connect.after some days i used my friends mobile no. ([protected]) regarding the same problem, on 09 dec customer care gave me another complaint no.[protected] &they comitted again to give my money within 06 hrs .but i didnt get my money.after that they also stopped my friends customer fascility.after that i bought a new sim card &called to the customer care.after three time comitment, they gave back my money.
sir i m an engineer by proffession. now u think that if i(engineer)faced these problems so wat will happen with the general people.i think this just like a robbery.so i m requesting to u to open a airtel consumer forum in respective cities.so that we could be able to complainagainstcustomer care.

how to reject wrong calls

my mobile no. [protected]( Airtel Bangalore)


For the past two month (nov2008 to dec 2008)i am not able to contact customer care executive . I have given complaint about this but stil the problem was not sloved. i hope the problem will slove within 2 days.

Hi,

This is Shashikant suman. This regarding my Mobile no
I have applied for Migration of post pad to pre paid on 13 Dec 2008. I have submmited the form to Rama Devi. But still it not get migrated.

I have given two calls to Airtel office [protected]. They said that it we be done today (19/12/08).

But they have not migrated.

I have contact to Rama devi in Begam per Airtel offive opposite to Begum per posice station ( 23/12/08).

Splendid Towers, Opp.Begumpet Police
Station, Begumpet, Hyderabad - 500 016,
Andhra Pradesh Ph: [protected] Fax:
[protected] e-mail -
nodalofficer.[protected]@airtel.in

She told me that she will verify my Airtel account and she will give me a call on ************* . But she didnot.

As Airtel office at Begum Pet is not able to provide the services as require. Can you please advice to me what i suppose to do.

Thanks and Regards

Airtel has become the worst network nowadays, worse than VODAFONE, there is lot of signal problem in bangalore yelahanka area...

We are completely dissatisfied with Airtel service and customer relations. There has been abuse in the Billing process. We have duly informed this to your people, but with out any proper response from them. SO I surrendered my sim card on 9.10.2008 after paying the last Bill amounted Rs.2.456. (Bill Number:[protected] dated 25 September 2008). They informed me that there will be another Bill (eventhough we stopped using AIrtel long back) for the remaining month. Bt whne the Bill came I was shocked. It was for Rs. 4366. It is impossible. But I overlooked and wanted to pay the amount. When I approached the office, they told mne that we have to pay extra Rs. 600. HOW CAN THERTE WILL BE ADDITIONAL BILLS AFTER SURRENDERING THE SIM CARD. IS AIRTEL TRYING TO ROB POOR PEOPLE?????????? WHAT IS ALL THIS NONSENSE?????

j.sakuthala
mangaarsuvalayapalayam
sevur road
avinashi taluka
coimbatore
contact no:[protected] and [protected]
Hi, in my place no airtel net work coverage and also there is no your network tover.i already farward my complaint to customer care so kindly take any action

dear sir,

my name is prashanth and my number is [protected], in night times i get lot of sms tell that u a been charged of hello tunes, devotinalsongs and other stuip thing, and each time when i get this sms, my account will be debited, in moring i called to ur airtel coustomer care they dont give proper respone, and also they dont refund my account, iam facing lot of difficults form airltel, iam think to change airtel and to move to other, because airtel i now a big service and even i advise my friends and family to change airtel

i have sony ericsson k220i mobile model and i can not have airtel live support for this model when i ask about this proble in custemer care they said cahnge your phone now this is not solution of my problem so take action about this problem other wise airtel will lose his custemers

Dear Sir,
Please may be recovered of rest balance i.e. Rs. 20/- to my mobile no. is [protected]. Which had been charged unauthorised and unnecessary by my mobile. Your early action in this matter is solicited.

Thanking you

my AIR TEL Prepaid no is [protected] and SIM No HLR-2 [protected] its lifetime and I had recharge with 200 also, they have already call me for verification of address and documents and its continue in use and without any notice or call they have disconnect my mobile no and Mobile shows SIM Registration Failed
Please help to start my sim and i will recover my balance
Bhushan Kumar
BIharsharif

i want to change my tarriff but no response

I am having a harrowing experience with airtel and their customer care.I have been having a horrible time for the last 4 months complaining after complaining about the your sevices and .imatch series and india I every time faced big problem in u r sites so u please look at the matter and i hope u give reply on my mail id, my mobile no is [protected], and we have to rush outside to attend a call. I prepaid account i date i lodge many regarding dactiate my wap services complaints in custmer care center and u r cutmer gallary center this time i[censored] not solved my problem then i take airtel to consumer protection court or tri

Airtel Mobile — Undue harassement for payment

I have made the payment for the month of December, 2008 By Cheqque. Yet, the empoyees of the company are harassing by saying that please make the payment otherwise your coneection will be disconnected fortthwith.They are not checking thier records and constantly harassing the bonafide customers.

Am Sukanya. T and my mobile number is [protected].

I too agree with the comments given by Bhanu. Even am also facing the same problem.
My mobile connection has been suspended saying non submission of proofs. I have given my company id xerox, passport xerox along with my photo.

Dear Sir / Madam,

I am using three nos, Aircel connection from last six months but I have faced lot of problem from your end.
Dated 19/01/09 at 8.35 PM I have send A SMS to another Aircel no. ([protected] to [protected]).
After sending that SMS I have seen one rupee deducted from my balance.
I have send that SMS because my SMS balance was 150 nos.
after deducting my balance I have spoke one of your CC Executive.Mr.. Tomojit Sarkar.
at 8.40 PM he Very rudely answered me your SMS validity has been expired.
Then I asked him ...
I didn't received any Message from your end & till now 150 nos, SMS showing on my balance.

I have again asked him Is it a my fault ?

He replied me very poorly...

Your SMS balance was expired that's, enough...

Again I have asked him if its expired, why 150 nos, SMS balance showing on this numer ([protected])

Then Mr. Sarkar Replied...

It Is Our internal problem.

If It is your internal problem, being a Consumer why I will suffer this kinds of problem..

My observation is This type of Customer care Officer can be lost your organizations reputation

So, Its Is my Request to you Please Deactivate My all three connection as soon as possible.
[protected], [protected], [protected].

I am also using A vodafone connection last 5 year, till date I did not faced a single problem.
I need early action from your end.


With Regards,
Sandipta Routh
CCE (Kolkata)
[protected].
Email:- [protected]@bajajelectricals.com/[protected]@bajajelectricals.com