[Resolved]  Airtel Customer Care — disconnecting the call

Address:

Chennai, Tamil Nadu

Hi,

My name is amala, whenever i call chennai customer care for support and if it ends up in supervisor calls , the associates hung up on me , without transferring the call , this is not happening for the first time, i have to call them again , if they see my records they simply place me on hold , even yesterday when i called them for support an associate called sudhakar hung on me, when i asked for supervisor , i do hear associates shouting and yelling at customer's by placing on mute , is this the customer service you are providing for your valuable customers , and do you think whether it will create a good image for airtel among customer's, please do internal audits and check how your associates are responding,, next time if the same thins happens , i am gonna record the call and play it through media , to show the real face of the customer's.....what kind of action is airtel going to take against their worthless associates ?????????????????????????????????