[Resolved]  Airtel Data Card — Bill plan Change,

1. I come to know on 2nd july 2009 when they have asked to pay Rs.5728/- for for the uses made between 22.5.2009 to21.06.2009.
the history was that I CALLED ON 9.5.2009 TO INQUIRE ABOUT CHANGE OF BILLPLAN IF AVAILABLE from Rs. 350/- per month for 500mb data Transfer to 49/- std plan because earlier whenever inquired they said no such plan is available.
2. CONSUMER CARE Executive given me a request number and instructed to visit the nearest airtel centre to process the request.
3. In between they changed the billplan.
4. I use the data card services during the said period as it was under old plan as we never proceeded to process the request as instructed by the customer care executive.
5. Started calling to repay the moneydaily at least 4-6 times a day.
6. Approached to its Nodal Officer as well appellate they only said request from your side therefore charges are valid, I Appealled that if I was aware that my plan is changed and each and every KB is Chargeable I did use the card accordingly because i have not visited to Airtel Centre to process the request.
ON 22.8.2009 SARIKA FROM AIRTEL NO.[protected], BETWEEN 1.30P.M. TO 4.00 P. M. CALLED ME TO PAY RS. 1,000/-She agreed to take it AS FULL AND FINAL SELLTLMENT AND ISSUE NO OBJECTION CERTIFICATE SHE AGREED AND ON THE RECEIPT IT IS WRITTEN AS" NOT FOR FULL AND FINAL SETTLEMENT" WHEN I INQUIRED FOR SAME SHE SAID WE ISSUE THIS RECEIPT TO EVERY ONE AND YOU WILL GET N.O.C. TILL 29.08.2009 AND GIVEN ME HER COMPANY TELEPHONE NO. TO TAKE MY FAITH AS IT WILL TAKE 2-3 DAYS TO ISSUE SHE ASSURED SHE WILL SEND THE N. O. C.
ON 29.08.2009 I RECEIVED A REMINDER TO REPAY BALANCE AMOUNT
ON 30.08.2009 RECIEVED A CALL FROM AIRTEL EXECUTIVE FROM[protected] .
I TOLD THAT I WAS EXPECTING N. O.C. FROM YR CO. ACCORDING TO ASSURANCE OF YOUR EXECUTIVE. THE EXECUTIVE NAME ATUL THREATEN TBY SAYING" I KNOW HOW TO DEAL WITH WITH YOU SUCH TYPE OF CUSTOMERS AS I COME ACROSS DAILY OF YOU TYPE OF CUSTOMERS AND I KNOW HOW TO GET THE MONEY BACK.
On 31.08.2009 I MADE A CALL TO COMPANY ON THE NUMBER WHICH WAS GIVEN BY SARIKE THE EXECUTIVE WHO ASSURED ME TO ISSUE NOC SOME OTHER PERSON PICKED THE CALL AND SAID THERE IN NO CUSTOMER CARE EXECUTIVE NAMELY SARIKA I FELT CHEATED
FEELING MENTALLY AND EMOTIONALLY VERY MUCH TORTURED SINCE TWO MONTHS.DO REQUEST YOU TO SOME STRINGENT ACTION .