[Resolved]  Airtel Data Card Cheating — Bill Recycle

Address:

Tamil Nadu

Hi Sir,
I got an Airtel Datacard ([protected]) on August 1st. Everything was fine until the generation of first bill and then the speed has gone down to 128 kbps. When contacted Airtel customer care they said you have exceeded the usage of 6gb usage. I made them clear that after the bill gets generated the speed has to reset to 7.2 Mbps and raised a complaint 2 days ago. Yesterday I called them again as my problem has not been resolved and they said your problem was not sent to the back end team we will resolve it within 24 hours.

Again now I contacted them they said you have to register a complaint to the technical team. I called up the technical team and they too say the same thing your complaint was not sent to the backend team we will resolve it within 24 hours. I am fed up with their service sir please do the needful