Airtel — DATA USAGE

Namaste (Srėënand Chèñerï),

This is to inform you that your concern listed on 26 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste (Srėënand Chèñerï),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

I have lodged complaint on 22-Mar-15 by calling customer care and the reference number :[protected].
My bill period starts from 20 Mar-15; I recieved messgae from Airtel saying -3G data usage is completed by 459 on 22-Mar-15; and i very much knew never accessed mobile data on my weekends. 459 MB consumed in 2 days with no downloads.
When i lodged the complaint the customer care person not able to give proper feedback and said the issue will be addressed within 24hrs. Till now i have not recieved any call for this enquiry.
How come data been can be consumed within 2 days and morever im using mobile data for past 2.5 yrs and knew how to utilise them effectively.
I need airtel to approach me on this regard; recovery of my loss of data to be provided. Otherwise i will chnage my service provider and request my friends and collegues to avoid airtel in all the cases.