[Resolved]  Airtel — Registered Mobile No. Changed

Address:

Dehradun, Uttarakhand

I am holder of airtel DTH, my customer ID is [protected]. I applied for change of my registered mobile number from [protected] to [protected] as per their SMS, the number was indeed changed but instead of [protected] a unknown number [protected] was registered. I contacted customer care in this regard and they as usual said it will be done but nothing is done till date I also called on the dealer through which connection was taken, he also said that problem is solved but still my number is shown as[protected] in account information, as a result of this I can not use SMS for any type of inquiry. I applied for this change only because I thought airtel number will be better than BSNL number for this purpose, now I regret my decision.
Will these airtel people listen ? by only saying yes sir yes sir on customer service does not solve problems, some practical work also needs to be done.

Anil Ghildiyal
Dehradun