[Resolved]  Airtel — bill payment

I Have Taken Airtel Wirless Connection, I Am Not Getting Perfect Service As Per the Company Word.. I Want Discontinue This Service But Company Not Taking Action On It. As Per The Company Rule I Have to Pay First Bill Amount... But Service Is Not Good Why Should I Pay The Bill Amount... Plz Solve My Problem

I have disconnected one land line recently from Air Tel. I have received last bill for Rs.809, payable on 18th Oct. 2010. But I have received a letter from AIR TEL office which contains [censored]S on 05th Oct. 2010. They had mentioned in their letter that their collection executives made repeated request, reminders and done follow-ups for the outstanding payment, which is not at all true. First of all, there is no outstanding payment at all, since the actual payment date is 18th Oct. 2010.

In the letter, they have THREATENED that I should make the payment within 7 days, i.e. on or before 12 Oct.2010, i.e. 6 days before the actual bill payment date of 18th Oct.2010, failing which they will precede with legal action.

Before the payment date they are not supposed to send such a kind of letter. I need to know under which clause or on which ground they had send this letter. I am happy and welcome to meet their legal action. and asked them to proceed for legal action.

I am going to send out their letter copies to all the news papers and magazines, and local news agents, Indian consumer complaints forum saying that AIRTEL is ARRASHING the public and THREATENING for no reason. I am going to launch a compliant in the consumer court for this arreshment

I have forwarded to this to letter copy to the following top executives,

• MR.SUNIL BHARTI MITTAL, Chairman of Airtel Group
• MR.RAJAN BHARTI MITTAL, Vice Chairman & Managing Director, Airtel Group
• MR.AKHIL GUPTA, Deputy Group CEO & Managing Director of Bharti Enterprises
• MR.RAKESH BHARTI MITTAL Vice-Chairman & Managing Director of Bharti Enterprises

to show that, how the staff working in their organization to PUT DOWN the company image and DAMAGE the organization reputation in public.

Sir,


I, sumit manchanda mob. no. [protected] have already deposited my full bill amount. Rs. 2561.00 in airtel outlet pitampura named Hospira enterprises. but still it has not been updated in my account.
I have attached scanned copy of my bill receipt . 2728 dt. 28.12.10 of Rs. 2561.00

kindly do the needful as soon as possible.
regards,
sumit
[protected]

Dear Sir,

I took a conection from airtel and since I went to chennai for training. I given the number to my friend, now he used the connection. He was paying the bill properly.

Mobile number is: [protected]


But after an year he stpped paying bills for a month, I requested Airtel to cut the outgoing calls with providing all the required information. But they denied it. As a result the toatl outstanding amount is 3600 RS.

Airtel persome by name Raghu ([protected])i s calling me and using abuse words. I requested him that I required some time to get the money from my friend, as he is not picking the call. But Airtel people are not listning calling every day and using bad words.

Please help me

I have been used Airtel postpaid connection. when I request to disconnect the mobile number my bill amount was pending Rs.250/-. Then i paid the Balance and at the meantime My Uncle also pain the bill. So I paid the bill Two times. I Made complaint to Airtel. They also Sent the mail that we will refund the amount with in 60days by cheque. but 6months passed i have not received any response. can I file Court notice on this company. If possible please tell me the procedure.my mobile number [protected]

Respected Sir,
My name is chittaranjan more, my contact no is [protected] . my complaint is i got some calls from airtel collection team from punjab. exe name is Mohit. from last 4/5 days he is calling me & harassing me to pay my pending bill. however i have launch complaint in customer care team that they have charged mr for those services which i have not used. now this guy calling on my colleagues no's & threaten them for my payment. which was totally illegal . they dont have authority to access my calling account.
so pls help me in this case,
Chittaranjan More
[protected]@yahoo.com
[protected]

Dear sir,

Regarding this complaint i have'nt receive any refund amout.
Please do the needfull

hiii sir
this mail is regarding to my bill . i m using airtel broadband connection .this connection was not used by me from some days.during that tym i have some balance.After some days one customercare called 2 me n offer a new plan which is going on nowadays n also offer ur outstandin bil reduced by 50%.my out standing bil was 2100 rupees after less it became 1050 which amount i have payed.n offer that further no bil genrate o[censored]r past connction.But i have 856 out standing bil of past connection.so please take some action for this problem.
that customercare was AMIT from sector 57 Noida ,his phone no is [protected] .u can confirm from him abt this.
I m AMIT KUMAR
land line no is [protected].........


I wish u will solve this problem soon.....
thank you sir

AirTel — bill collection

I am using Airtel postpaid 4m last 8 years,past few months i was short of money and didnt pay the bill, the recovery people called me and a lady abused me for not paying the bill,later when i complaint airtel about this,their supervisor did the same thing, this free style practice of bill collection was harrasment, the lady abused me for about 15 minutes and hung up, i have the recording too..
Dont know whom to complaint about this now..

hello dear

i can understand how you are facing. we have to fight with these companies toghter.

lets join hands and fight against this gondasium.

pradeep gupta

AirTel — Paid deposit not reflecting in bill

I have paid deposite of Rs: 300/- to Airtel for activating postpaid connection.
Activation deposite receipt no is: 045688 dated on 24th Oct 11.
The paid deposite is not reflecting in my bill.
If necessary contact me through email & my mail id is [protected]@gmail.com
If require I can submit receipt also.

Dear Sir,

I am Abhijeet Budhkar from Pune. I have complaint about Airtel billing. I brought New connection Cell No:[protected]. Due to some reason i raised Request for close this connection also paid all bill RS.1000/-(Receipt No:[protected] which is told by airtel person at AIRTEL TILAK ROAD Branch. I received closing request no:373920.After raising this request on next day i received call from Airtel that your connection will close with in 24 hours. After that i didn't received any bill from that no. Suddenly I received Legal notice From Airtel Dated on: 26/12/2011 that your outstanding Amount is due 1262.07/-.Now i called Airtel Contact Person he said this no is not closed & you need to pay Due Amount. after discussion with the Airtel person he Discounted 30% on the bill. So I paid Airtel Person Rs.900/- dated on 27/12/2011(Receipt no:57161). After payment again i spoke with airtel billing person. he said your No is Closed. Now no bill need to paid. Now on 13/1/2012 I received another bill Rs.367/-.
So need your help & suggestion on this matter. Please find the attached bill Receipts.

Thanks & regards
Abhijeet Budhkar

Hi!
My name is Aakash Gohil. I have an Airtel Digital TV connection (customer id [protected]). Today[protected] I wanted to make an account on airtel's website but it told me that there is already an account with my customer id and showed me your email address. This must be the source of your problems. Also, I am trying to check with the customer care about this problem .Meanwhile, I request you to check your mail as there must be a mail from airtel about a new password for your(my) account.

As spoken to you by my father Mr. Ajit patnaik about bill payment of our airtel modem....here is bank statement for the same...please find attached file...my complaint no. is 22454074 dated 25/09/2012....bill payment in bank statement is encircled with red marking...
Kindly look into the matter seriously,because i am having my half yearly exams now and i am fade up by solving this payment issue.....

hello
myself Devendra Tiwari from Gwalior Madhya Pradesh India
i have bill payment problem. i have paid my bill on 01/11/2012 of 541 rupees before its due date. actually my land line number has changed 2-3 months before but my bill was coming from my old number which was not updated, so when i have gone for a payment i did it on my new number which was not updated till now. i am getting call from airtel that i haven't paid amount but i have when i talked to your customer care they have also written my 4-5 complaints but till now i am getting calls everyday and when today my new bill came in that you have charged 100 for late fee ... why ? i also have receipt of payment which i have made on 01/11/2012 of 541 rupees so if you are not able to check it out then you can send any of your person to get it check so that we can stop getting your call please and if this problem is not sought out till Monday then i will just cut my connection from airtel because i don't want this type of problem after doing payment i am from Gwalior Madhya Pradesh my address is gast ka tazia behind sarafa school my receipt number is 62115 and i have done payment in cash. the number is on my name Devendra Tiwari my new number which is not updated is[protected] and my old number was[protected] so please check my problem till Monday and cut off my 100 rs for late fee because i have done my payment earlier before its due date i have done payment in your office which is located in city center Gwalior and in receipt there is collector's signature also whose name is R. Tiwari and then also you have problem in updating our bill so you can send your member to our place to check it out

I had made cheque payment towards Airtel broadband of Rs. 6000, which got debited from my bank and even shows in my bank statement, but Airtel is saying it has not reached their system and I have not made the payment. I showed them the bank statement but they are not believing me saying the statement is false. I have attached my bank statement showing the airtel payment made

I used Airtel for more than 10months since October 2011. I raised for disconnection request in Early September 2012. They have provided many offers for me through multiple calls which are as usual costly. Finally, after multiple calls from multiple departments, I finally got a call saying, "OK, we are disconnecting your broadband connection". Now in December, I received an email stating saying, if I didn't pay my bill, they will do legal proceedings on me.

I don't know how legal it is from your Airtel side to take legal action against me...??

Request you to check my conversations with Airtel and the updates they have made after my each conversation. I too have written emails for disconnection and I have proof for each and everything.

My Details:
Landline No: [protected].

Jaswanth.

well u/s 420 is the applicable IPC file fir in police

I was an Airtel postpaid subscriber and used that number for over an year. My track record in terms of bill payment was good without any overdues during the course of me using their services. In January 2012, I stopped using their services and asked them to cancel my number - I did this when one of their representatives called me to upgrade my data plan (I was using Blackberry services). I told them that I would not use the services and please cancel my number. While I kept receiving their bill statements for that number after January, no one called me about the status of cancellation services.

I got a call again from some agency representing Airtel for non-payment of dues in April-May 2012 where I was told to make a one-time final settlement payment of Rs. 1483/- to avoid any issues. I made an online payment for this amount at that time and was told that you would not receive any bills. One of their representative even came to collect the sim card. However, I kept on receiving the bills and again got a call from the agency that the total outstanding amount of Rs. 4862/- needs to be paid in October. Since I did not had any receipt for the previous bill payment and of sim card return, they kept on emphasizing that I pay this amount and this would be the last bill. I made this payment on October 11, 2012 and was promised by the representative that this is the final settlement. They even gave me a receipt for the amount.

Two days back, I still got a call from some lawyer in tees hazari court in Delhi threatening me with legal action of non-payment of Rs. 1285/-. I contacted the nearest Airtel Gallery (A.R. Enterprises, Chakala, Andheri East, Mumbai) about the matter and was told that this would be resolved. The manager gave me oral assurance that they are taking this matter with their head office and would ask for a waive off. However, today some policeman called up from Delhi saying there is a matter in the court and you need to make immediate payment or else face the consequences.

I have been harassed continuously over this despite paying the dues without even using their services. In fact, even my cancellation requests were not acted upon.

I urge you to take this matter up immediately and take suitable course of action against Bharti Airtel.

Sincerely,
Nilesh Sharma

I'm Asif Hasan frm Delhi and I'm facing the problem frm airtel mobile with my post paid cont and I won't to gave a case agents airtel so plz help me my mail I'd is [protected]@hotmail.com my number is [protected].