[Resolved]  Airtel — Al-La-Carte Option

Address:

Delhi

vibin varghese
11:11 AM (4 minutes ago)

to digitaltv


Hi Team,

The below list in the acknowledgment mail i recieved is wrong. Its not the actual list which i selected.
Please find below the list of channels which i actually want:

1. ASIANET : 8
2. ASIANET PLUS : 5
3. AXN : 20
4. KAIRALI TV : 3
5. SURYA TV : 15
6. Movies Now HD : 20

7. STAR GOLD HD: 15
8. STAR MOVIES HD : 20
9. STAR WORLD HD: 15

10. STAR PLUS HD : 20
11. COLORS HD : 15

Total Price: 156
Pay Price: 156


Please fix this issue. I am facing this issue everytime i select channels.
I have previously raised this issue over mails and customer complaint forums,
But there has been no resolution niether any response over this.

Kindly call me @[protected]

Regards,
Vibin.

On Sat, Feb 25, 2012 at 11:03 AM, <[protected]@airtel.in> wrote:
Dear Customer,

Thank you for writing to us at Airtel DTH Services.

We have received your email and we shall revert to you at the earliest.

Please note that this is a computer generated auto response.

Warm Regards,
Airtel Customer Care
www.airtel.in

[protected]-Original Message[protected]------
Subject: Provision A-La-Carte package :
Date: 25/02/2012 11:00:29 AM
From: pisces.[protected]@gmail.com
To: [protected]@airtel.in
Message body:
Dear Team,
Pls provision the channels for the customer whose details are mentioned below:

RTN:- [protected]
Customer ID:- [protected]
Email ID:- pisces.[protected]@gmail.com

Channel List:
1. ASIANET : 8
2. ASIANET PLUS : 5
3. AXN : 20
4. KAIRALI TV : 3
5. SURYA TV : 15
6. Movies Now HD : 20
7. STAR GOLD : 15
8. STAR GOLD : 20
9. STAR WORLD : 15
10. STAR PLUS HD : 20
11. COLORS HD : 15


Total Price: 156
Pay Price: 156

Thanks & Regards
airtel.in

This e-mail and any files transmitted with it are for the sole use of the
intended recipient(s) and may contain confidential and privileged information.
If you are not the intended recipient, please contact the sender by reply
e-mail and destroy all copies and the original message. Any unauthorized
review, use, disclosure,dissemination, forwarding, printing or copying of this
email or any action taken in reliance on this e-mail is strictly prohibited and
may be unlawful.
The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and
associated companies(collectively "Bharti Airtel Limited"),are unable to
exercise control or ensure or guarantee the integrity of/overthe contents of
the information contained in e-mail transmissions and further acknowledges that
any views expressed in this message are those of the individual sender and no
binding nature of the message shall be implied or assumed unless the sender
does so expressly with due authority of Bharti Airtel Limited. Before opening
any attachments please check them for viruses and defects. This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

Dear Customer,

Thank you for writing to us at Airtel DTH Services.

We have received your email and we shall revert to you at the earliest.

Please note that this is a computer generated auto response.

Warm Regards,
Airtel Customer Care
www.airtel.in

[protected]-Original Message[protected]------
Subject: Provision A-La-Carte package :
Date: 25/02/2012 11:00:29 AM
From: pisces.[protected]@gmail.com
To: [protected]@airtel.in
Message body:
Dear Team,
Pls provision the channels for the customer whose details are mentioned below:

RTN:- [protected]
Customer ID:- [protected]
Email ID:- pisces.[protected]@gmail.com

Channel List:
1. ASIANET : 8
2. ASIANET PLUS : 5
3. AXN : 20
4. KAIRALI TV : 3
5. SURYA TV : 15
6. Movies Now HD : 20
7. STAR GOLD : 15
8. STAR GOLD : 20
9. STAR WORLD : 15
10. STAR PLUS HD : 20
11. COLORS HD : 15


Total Price: 156
Pay Price: 156

Thanks & Regards
airtel.in

This e-mail and any files transmitted with it are for the sole use of the
intended recipient(s) and may contain confidential and privileged information.
If you are not the intended recipient, please contact the sender by reply
e-mail and destroy all copies and the original message. Any unauthorized
review, use, disclosure,dissemination, forwarding, printing or copying of this
email or any action taken in reliance on this e-mail is strictly prohibited and
may be unlawful.
The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and
associated companies(collectively "Bharti Airtel Limited"),are unable to
exercise control or ensure or guarantee the integrity of/overthe contents of
the information contained in e-mail transmissions and further acknowledges that
any views expressed in this message are those of the individual sender and no
binding nature of the message shall be implied or assumed unless the sender
does so expressly with due authority of Bharti Airtel Limited. Before opening
any attachments please check them for viruses and defects.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.