[Resolved] Airtel Digital TV — Topup Changes without customer notice | |||
AIRTEL DIGITAL TV IS HAVING WORST CUSTOMER CARE / TECHNICAL SUPPORT FUNCTIONS WHICH I HAVE NEVER SEEN IN MY LIFE WITH ANY OTHER VENDORS I have Telugu regional topup activated on my customer ID, on 24th Jun 2010 morning it got changed to Kannada regional topup without my permission. I have raised a complaint with Airtel on 24th Jun 10 morning, customer care executives informed me that there is some problem in the back end most of the customers facing the same problem and they have given a complaint number said it will be resolved by 25th Jun 11.00AM. I called them again on 25th JUN at 1.00 PM, they said they are going to escalte this and given one more complaint number and new resolution is 26th JUN 11.00M, again i called them on 26th 1.00PM, no proper answer from them and they are about to give one more complaint number, i refused to take the new complaint number. Till now the issue is not resolved. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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