[Resolved]  Airtel Digital TV Connection Id No. [protected] — Costly package for which I did not order

Address:

Udham Singh Nagar, Uttarakhand

I ordered on Airtel Digital TV Connection ID No. [protected] on 26.06.2012 for a package of 'Value Sports' which is Rs.165.00 per month on Toll Free Customer Care No. of the Company But they started a package of Rs.248.00 p.m. plus Rs.13.81 extra deduction per day. I made a call on customer care number but Mr. Dixant said that we cannot change the package.
Company provided us HD Set Top Box whose rental was Rs. 175.00 per month under 'Value Sports' but now company has changed its rates to Rs.248.00 per month without any notice. Mr. Dixant was saying that higher rental will be charged on HD Set Top Box.
Company should exchange our HD Set Top Box with simple Set Top Box if it has changed the monthly rental rates.

Rakesh Sharma
Jagdamba Vihar
Patel Nagar,
KASHIPUR - 244712
Distt. U.S.Nagar (Uttrakhand)

Mobile No. [protected]
Email : [protected]@gmail.com