[Resolved]  Airtel Digital TV — Frustrating message on screen while watching programmes

Address:

Ahmedabad, Gujarat

I want to register a complaint against airtel digital tv. I have prepaid connection enrolled a package of 320/325 rs per month .I am regularly recharging my airtel account every month before balance gets zero. Problem is - Every month I am getting message on screen that my balance is low. This messages starts coming on screen when my balance is more than 70-80 rs (validity is more than a week). message displays in center of the screen and occupies half of the screen of my TV. This is really frustrating when you are watching programs , especially live events. I am giving my account details below and want to request to airtel people to make a practice to show message once balance is nil Or below daily burn rate(validity is 1-2 days) . overall stop customer to remind to recharge account week in advance. I told this to customer care lots of time but these guys we all know.

Acc ID : [protected]
Name : Nilesh Patel


Area Manager : Sandip
Contact : [protected]

Nodal Officer : Gopal Suryavansi
Contact :[protected]

Incase I need any other steps to express my frustration , Suggestions are welcome.