[Resolved]  Airtel Digital TV — HELL CUSTOMER CARE

Address:SAS Nagar, Punjab

I have purchased Airtel Digital TV on 28th of August 2011 and my customer id is [protected] .
But i realized the big mistake i made by choosing such a irresponsible company as DTH service provider.
I have following concerns:
1. Some time some channels shows the Connection lost screen (Error Code B0001).
2. In rain as well in drizzling it does not respond and hangs.
3. Whenever I called customer care they give me same stupid solutions :

* Restart your set top box.
* Unplug your cable and reconnect.
* Remove any obstacle in front of Dish.


Really a very bad DTH service provider.I suggest never buy Airtel Digital TV.
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Aug 13, 2020
Complaint marked as Resolved 
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bills detail

no details my postpaid sim [protected]

Want Detail

I want detail and address of this no becaure i think this number does not belongs to bhopal and my no. is [protected].
Thanku

calls transactions history

i want all calls transactions history from sim purchase of airtel no.-[protected] my mobile phone lost during journey. send it to me as possible as. email id- [protected]@gmail.com.

monthly call deteals

my name is vidya vinod sharma my sim number [protected]. i want one year call bill deteals.dear sir please urjent my email id. [protected]@2013GMAIL.COM

payment not accounted

we have from shoppingzone india tv pvt ltd i have paid data card & land line payments but the payments not accounted also not recd back dd DD NO037165/25.02.14(ICICI BANK, TEYNAMPET, CHENNAI)

I have lost my mobile - Airtel sim

I have lost my Samsung Galaxy core mobile with airtel no. [protected] in Bihar. Kindly block the sim card to avoid any misuse of the same.

to stop farty pant service

we didnt download any service but it had downloaded automatically n amount had charged 30 ₹ pls stop this service n get my amount back

About sim status

Dear sir i have airtel sim now i am work in saudi arab i want to know about my sim status active or not

gowthami

[protected] plz block my number missing in my mobile

call details of 9198257587

please provide me urgent call detail after 2 months

Airtel App showing offer but in actual on recharge not giving that offer.

Today I have recharged Maharashtra circle prepaid mobile using Airtel App where it is showing 98 Rs = 1GB 2G Data with 25 Days validity and on recharge the same I got 98 Rs = 400 MB 2G Data with 12 Days validity. Customer care executives also not responsing genuinely.

Thanks,
Umesh

Lost of Mobile and Request to BOCK - SIM CARD // Phone No. +91-9100164033

Dear service team,

Hi, this is Mr.Ram from TELANGANA having airtel prepaid connection no. 0091-[protected]. I lost my mobile this evening, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Kindly do the needful on urgent basis to avoid misuse of it.

Thanks,
Ram
My view card Number is[protected].

I have moved from my old address to a new address both are in Hyderabad approximately 9 kms away from my old address.

I have been mentally harasses by Airtel Digital TV.

I phoned Airtel customer service on The 31st September 2016 and I informed them I am moving from my old address to my new address and please complete the installation process for moving.

The engineer phoned me the next day and he told me that he is coming today.I waited for the whole day no one turned up .The engineer number is -[protected].

The second day I have phoned the engineer at around 10 a.m in the morning he told me he is coming in the afternoon.

Then I phoned him in the evening and he said he don't know when he will be coming and he disconnected the call on my face.

Let me mentioned this he doesn't have any respect for the ladies .

How a company like Airtel can hire someone who is so shameless and disrespectful to a women.

The same time I phoned up the customer care and I asked for a refund as I mentioned I have paid up till January 2017.

The customer rep told me please give us one chance and we will fix it tomorrow.So I gave your company one more chance.

The next day which is today no one turned up and the whole day I was with the customer service agent and they kept on giving me false promises .

It was 7.30 p.m and no one turned up .So I decided to give up and I got Hathway installed at my place as I cannot trust you guys anymore.

Now it is my humble request please cancel my account and refund my balance which I have paid as soon as possible as it is your company fault and I don't want to call up your customer service departments as they are a bunch of liars.

Please let me when are your returning my money .

If you can't return my money please let me know then I will see what else I can do as we have Indian law in place and I have complete faith in the law of my country.

Waiting for a positive response,

If you want further clarification please contact me @[protected].

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