[Resolved]  Airtel Digital TV — Set top Box

Address:

Maharashtra

To,
Team/Authority,
Airtel Digital Tv Customer Support.

As per Subject Mentioned above my ref no 5472179 was not resolved, but sms from u at 5:27 pm on 17/02/2011 is "wrong resolution" has been resolved. i m very upset by your poor response and lying. From date 15/02/2011 i m trying hardly to contact support person of my town (Solapur MH.) but he was illiterate. In month of Dec on 29th i replaced STB with charge of Rs.500 for swap and Rs.200 for Service Charge.

1. from 15/02/2011 My Replaced STB was totally dead, i request your customer care person to solve my problem or replace my stb without any charge. Customer care person gave me time 24 hours to solve Problem In that 24 hrs not single call or query from ur side and support person of solapur.
2. On Date 16/02/2011 i called Customer care regarding my problem he told me again it will solved within 24 hrs but still date no response from anyone.
3. A Support Person was very arrogant and not able to solve problem.
4. Support person of Solapur only knows to fix Dish on Teress wall, Other than that he he don’t have any knowledge how to behave with consumer.

Toady i am file case in consumer forum about this problem, a copy of notice i want to mail you, Give mail address of your lawyer or other person who dealing in consumer forum.
With that I m in searching people who has facing problem like me with Airtel Digital Tv, So we will together can fight against your poor service response in Solapur. I make profile on facebook and publishing in all leading news paper to join facebook profile