[Resolved]  Airtel Digital TV — disconnected of channels

Address:

Ranchi, Jharkhand

i have taken a connection of airtel digital tv (id-[protected])on dt 30/08/2010 of economy for one year for this i have paid rs 2750/- my connection was disconneted on 9/9/10.I have contact with customer care and they were provide me a complain no-[protected] and they were also told me your problem would be shortout on sep 12 at 11.45 am but my prolem did not short out.Again i contact with customer care and they were told me your prolem would be short out on sep 13 at 10.52 am.inbetween one madam call from[protected] to me,sir please start your tv and left him for 1/2 hour again my connection have not connected. Again i contact with customer care and they were provide me new complain no-3836352and told me your prolem would be short out on sep 15 at 3.45 pm.
should i guilty for taken a connection for airtel digital tv.
whynot responsible persons were suspended
my contact no- [protected] email vikash.[protected]@in.com