[Resolved]  Airtel Digital TV — Error Code - B001

I totally agree, i too have the same problem with the Digital TV. From past 4 days i have this problem(Error Code B001). Each time i call them they give a different complaint number and they claim that they will send their technical staff...but its already 4th day nobody turned up.

I feel the customer support is worst of the worst...if i knew i wouldn't have gone for their service...there are many companies who offer good support.

I too have the same error code for past 2 days. And they did not come to fix it till now.

I am also having same problem with my Airtel DTH...i called customer care but they said that this is due to problem at broadcaster...no one from airtel called me to take care of the error i am totally dissatisfied by the Airtel...the worst service provided ny airtel digital TV

Airtel DTH — ERROR CODE :BOO1

HELLO SIR,
I have seen error in cable DTH TV fo last 15 das.I called so many times to customer care for DTH coplaints. but no responcible till today. I am realy angery .but i don't know where i go to ... sir . please help me.

ph: [protected]

I have the same error, when i called those people they are telling me i need to give 100 rs to the person who comes to check it, this is too much, why do the customer has to pay and the customer care who spoke dint have any manners and spoke in a very rude manner.Shame on AIRTEL

I strongly agreed with the above comment.I couldn.t understand why they are telling to give 100 rps to the technical person. Worst of worst customer support.

i totally agree to everyone. why the fk should we give 100rs to their fking problem at their end. worse ..airtel. i am going to change it to some thing else..

Its simple issue.
you can also resolve it in 2mins.

To resolve.., Please follow this steps.

1.Select channel

2. Go to menu-> Setting->diagnostics->Signal strength

3.There signal strength should be NLT _50%., , Signal quality should be NLT_8%.

4.If it's less than that then tbe error B001 will come.

5.For that adjust the antenna with checking the signals.

6.Fix the antenna after reaching the signal strenth

7.Then check the channel it Will come.

I have 5 day to error b001in Airtel TV but Custer care person says you need to pay 150 for solutions
This is third class company don't by this Airtel TV it's 0 customer suport
Stupid company and its staff

I have the same problem from past 4 days. Even on sunny day i get this problem Error Code B001

Atrocious service provider. Planning to shift and dump it.

I am also getting B001 for the past 1 month.Raised the request Service person came and chaned the dual, still the issue exists.Raised the complaint again, one more person came and changed the connector, still issue exists.Raised the request, one more person came and asked me to change the setup box...Stupid suggestions by airyel service guys...Worst teach support by Airtel...Do not go for Airtel DTH

Yes this ### is literally worst, Sometimes B001 code look unresolvable but when a technical person come and solve in front of you it hurts, All I understood is there is three main issue regarding signal strength,
1.LNB alignment
2.Elevation angle
3.Direction of disc horizontal
Tune these three and try to grab signal if you can, Most people only move the disc left to right, focuse on other two parameter also.Struggle until you get tired because when the technician will come and fix right in front of you within a moment you will be really sad and disappointed.

Good luck

I have the error code problem for 2 days.