Airtel Digital TV — Airtel Cheating customers....daylight robbery for money....says one thing, gives another...

Address:

Chennai, Tamil Nadu

I subscribed to Airtel DTH's South Super Value Sports (123 channels @ Rs.130 pm + taxes) from 14th Sept 2011.

Click on South Super Value Sports link in this page to reach there.
http://airtel.in/monthly-packs/south-india-pack.html

In this web page it is listed that Ten Action+ channel is available in the package. But I am not getting the channel and when asked, the customer representative(Mr. Irshad) says, "Sir, it is not available". He doesn't know anything beyond that. The call was transferred to his supervisor (Ajay) and he also draws blank. Again the call was transferred to his Manager, who is busier than Mr. Obama himself and never takes the call. After 15 minutes of waiting, I relented and cut the call.

What is this all about, Airtel. You advertise one thing in the website and you give customers something else.

All I want is the channel Ten Action+ activated in my connection. I kind of get a feel that Airtel has purposefully done this to avoid people seeing Spanish La Liga tournament as they can charge extra for that.