[Resolved]  Airtel — DISCONNECT MY PREPAID NUMBER WITHOUT MY INTIMATION

Address:Panchkula, Haryana

DEAR SIR,

I NEERAJ SHARMA PREPAID CONNECTION HOLDER OF [protected]. I HAVE PORT MY CONNECTION LOOP MOBILE TO AIR-TEL. BUT VERY STRANGELY AIRTEL COMPANY DISCONNECT MY NUMBER WITHOUT ANY PRIOR INTIMATION. I THINK SO ITS MY MISTAKE TO CHOOSE AIRTEL SERVICES. DEAR SIR ITS MY NUMBER CIRCULATE IN CIRCLE AND I HAVE SUBMIT ALL DOCUMENTS TO THE COMPANY, THEN WHY AIRTEL COMPANY DISCONNECT MY NUMBER

THANKS

NEERAJ SHARMA
107/6 RAM NAGAR KALKA
DISTT PANCHKULA
HARYANA 133302
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Oct 14, 2016
Complaint marked as Resolved 
Verified Support
Feb 14, 2013
Airtel Customer Care's response
Namaste Mr. Sharma,

This is to inform you that your concern listed 28 Jan. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non-contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Verified Support
Feb 19, 2013
Airtel Customer Care's response
Namaste Mr. Sharma,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Airtel — dissconect my numbers...

i am holding the airtel numbers [protected] and [protected]. pl disconnect the mentioned numbers on immidiate basis... i want to pay the bill but your staff at city center kolkata is not at all helping to me. pl suggest alternate option to pay the amount...
thanks
regards

AirTel — Disconnect my prepaid no

Dear Sir
I activate a Airtel No [protected] in the month of November 2009 I top up it for life time and low tariff rates as per my requirement but in the month of December 2009 the company disconnect / delete my cell number without given any information . Please clarify me what was the region although all the papers related to my Identity proof , Driving license and Photographs ware submitted 3 to 4 times , in this connection I contect to service provider but they dont help me to continue my cell no .Please continued my number otherwise I have to go for Consumers Forum .
Deepak Soni
Raigarh
Chhattisgarh
08.02.2010

Airtel Prepaid — disconnect of number

Respected sir,
I have already complain about this matter that my number [protected] is disconnected due to some reason and the fault is from ur department and know they have provided me the new number which is [protected] but not give me the balance which was on my previous number they have only given me RS 50 but on my previous number the balance was more than RS 150 you can also check from your system .
I also got the call from your department last week and i told them all the thing to that person and he told me to loadge a complain and you will get the your balance.
So plz kindly help me in this matter and i will be very thankful to you.


Regards
Arjun
Phone no- [protected]
my phone has been stolen so please disconnect my number

AirTel — Disconnect number without intimation

Airtel co. disconnect my no. without any intimation after verification call customer care executive told me my no. will me ok after 4-5 hrs...
whn again i called up after 6 hrs... again he told me the same that itr will take another 4-5 hrs.... whn i told that tele caller to tranfer my cal to authorised/senior person he is not ready to do that & misbehaved...... his name is Mr Raghav wat he told me that he is TL thr.............

AirTel — Prepaid number disconnection

Hi ,

To whomsoever it may concern

This is to let know that your company AIRTEL has disappointed me yet
again regarding the my Documents not reached to the concerned department, as
being a customer I have been suffering a lot, as my services were disconnected
without any intimation ,I called a number it went thru to customer service and
I was informed that I need to go to nearest customer correspondence office ,I
went to Behra enclave office they said they dont have any information and need
to submit the documents again .I believe this botheration is like a Harassment
to me and I am disturbed again and again in my busy schedule .I would be please
to inform you that after clearing this I would switch my services of this
number to vodafone and other 2 numbers [protected],[protected] would be followed
soon .


As per the customer service deptt my documents have not been submitted ,So can
I please know that why I was sent this email mentined above, that the documnets
have been reached to the concerned authortiy .I believe airtel has made a
regular practice of bothering people .


My next step would be to file this in consumer court ,If I will not be getting
the apology

Was informed that will get the revert back in 48hrs that has not happened

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