Airtel

2 Reviews

mohankottala on Jun 22, 2012

Disconnection of my number without notice

This is regarding disconnections of my number-9959641841 which i am using since 6 years back. I faced a lot of problem because of sudden disconnection of my number when i was in out of state - Kerala. For two days till come Hyderabad and take another Sim. I lost communication with my family and friends even i do not find public telephone booths while i was heading to Hyderabad.

When i met people in Begumpet office they said i am not using that number and became free number i.e for recycle but the fact i am recharging on an average Rs.300 to 400 hundred per month or more when i want balance to talk.

Who will restore this loss and i am using applications for job applications. If they really have right to disconnect number why should not have given intimation and message in advance so that i see for alternative.

It is really undigestible. Airtel has to give answer to this.
Mohan A
8686963898

1 Comment

Comments

Jul 9, 2012 by

mohankottala

Namaste Mohan A,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Hi, in reply to the above. this issue is not solved. So far no one from Airtel gave the reason for disconnection of my number.
Mohan,
9030185220