[Resolved]  Airtel — Incorrect Customer Id - Struggling for 4 Months

Address:

Chennai, Tamil Nadu

Hi,
I have choosen airtel DTH on Feb 2010 and paid rs. 3850 for 1 YEAR south mega pack. After Airtel service engineer completed their installation they provided me a customer id as [protected].
I could not able to get the all channels I paid for from very first day onwards. When I called to customer care, they said this customer id is not belong to me, though this customer id is displaying in my TV screen when I go to menu (Pls refer attached picture). Suddenly on 14h June 2010, I received a message that my plan period is expired and need to recharge again.

I have called so many times to Airtel customer care. But none of them shown interst to solve this issue.

My SetTop Box Id is [protected] and View card number is[protected].

My address is Sukumar G, 10, Thiruvalluvar Street, V.O.C. Nagar, Pammal, Chennai - 600043.

My mobile number is [protected].