Airtel DTH

2 Reviews

mahesh_17_80@hotmail,com on Oct 27, 2011

Refund Not Processed

My Airtel Customer ID # 3004213261. My connection has been disconnected after making 10 calls. But my money has not been refunded. I am trying to contact the customer service dept for last 3 days.My calls have been disconnected 5 times and then I was promised by Kiran Kumar that my chq will be sent in a day on Oct 25,2011 and then she would call me in 24 hrs. But I have not received a call till date(Oct 27,2011).I called again and spoke to Angelina who said She would call me in half hour at 12:00 PM and its 3:30 Pm now and I have not received a call yet. Then I spoke to some guys who said they will call bein 24 hrs and someone(Ajay) said the issue will be resolved but someoher said they will investigate and cal me back. Its the question of Rs.2314.

1 Comment

Comments

Nov 8, 2011 by

mahesh_17_80@hotmail,com

I did not get the refund yet. Everybody promising me a call back but no one is bothered. Today I spoke with Mayank Kumar - Escalation Dept for Transaction ID : 213187923. and he promised me a call back in 20mts and he has'nt done so.

Where is my money. I am beggar now.