[Resolved]  Airtel — False Advt. By AIRTEL

Address:Jorhat, Assam

Ref. Cust. id [protected], paid 1790/- online on 23.7.12 transaction id 20662917, order no.2353221 installed on 27.7.12.
Airtel digital TV website advertised on its main/first page, 'buy online & get Reebok watch' and on 2nd page, 'pay one price.get any pack.get free....Reebok watch worth 2599/-'. ONLY after seeing this, I opted for airtel and applied for new DTH connection by uploading my name & mobile number on this website. On telephonic call from Airtel Delhi office, I was told to pay by credit card through mobile itself (IVR). And at that time I also confirmed about this free gift of watch. I was told by the caller that promotional offers are sent by sales team after 1 week of installation. Prints of both these pages from airtel website are with me which clearly says that Reebok watch will be sent free on new connection. I applied for the new connection by giving my name & phone number online on website only.
IT IS CLEAR CASE OF CHEATING, MISLEADING/FALSE ADVETISEMENT. Airtel after my complaint, has removed this 'free watch'offer from its website which means that it understood that its cheating has been exposed.
Please do the needful. Dr.Rajiv Kumar, C-4/3 ONGC Colony, Cinnamara, Jorhat 785704 (Assam)
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Aug 13, 2020
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