[Resolved]  Airtel — Fraud:- Wrong Bill Generated ( Given wrong Plan )

Address:Pune, Maharashtra

Hi,

I have taken this corporate connection from Airtel.He has activated a wrong plan for my number ( [protected]) .After 7 days I got a call from Airtel Customer care regarding my plan details , then I realized that they have activated a wrong plan for my number.I enquired with the person who has given me this plan , he showed me the form and the same plan which i demanded for was written on the sheet which i signed. He made my plan change and told me that the issue is resolved and the bill will get generated according to . my new plan. But, after few days when the bill got generated , it was according to my previous plan. I raised the concern again with them on Emails and on mobile . But they didn't replied . Then one of their employees told me to pay the present bill and from next bill cycle your issue will get resolve. But, after getting the next bill they have added the extra amount along with the late fees. They are not replying on calls and also my emails.

I have the detail of the person who gave me this connection along with the Emails copy.
Its been more than 1 month I am fighting for the solution. The amount the have cheated on me is more than 500 Rs.

Please help me out with my issue.Below are the details mentioned about my plan.

Plan applied for:- bill plan charges super value cug 349 plan

Wrong plan activated by your side :- bill plan charges -super saver 349 cug plan

I want you take the necessary actions as soon as possible.

Thank and Regards,
Daman Singh Malik
mobile:- +91-[protected]
email:- [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54495
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information