[Resolved]  Airtel Friends Chat — airtel friends chat activated without my permission and Rs 30 deducted monthly

Address:Vellore, Tamil Nadu

Respected Sir/Madam,
I am a loyal customer of Airtel and have been using the same number for more than 5 yrs and I'm sorry to say that this is the second time I have to write a complaint on this forum.My mobile number is [protected] (S/o Margaret Gonsalvez).
Recently the Airtel Friends chat service has been activated for me without my permission and even after I followed all the instructions to deactivate it, it still continues to send me messages and deducts my balance of 30Rs every month. I have even registered a complaint using 198 but the service doesnt seem to have any effect. It is very sad to see how Airtel is treating their loyal customers in this manner and cheating them of their money. I kindly request you to cancel this airtel friends chat service immediately as I have enough of friends to manage already, leave alone getting new ones everyday.
Please do deactivate this service immediately.
I am pleased to say my last complaint had effect after I posted a complaint here. I hope you will do the same here.
Thanking you,
Regards,
Marcus Gonsalvez
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Aug 13, 2020
Complaint marked as Resolved 
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AirTel — Activated chatting services

I have been getting calls and SMS from the number[protected] which is an Airtel chatting and news alert services which i have not activated for. Every month they are charging me for the same. The calls come in late in night. the response of floor manager of consumer complaint - Ms Payal was disgusting in all respect.

I think Airtel wishes to loot its customer and nice way to make money without any effort.

This is wrong way to do it. I believe the authorities should take things into consideration and take action.

Airtel — Activated new services on my number without my permission...

This is complain against Airtel customer services automatically started some services and charged me without any request from my side..on talk with customer serveice excutive no proper response reply was there....
The airtel has resorted to such things to earn money from its customers. The same happened to me. After every few days some service is activated of its own and money is deducted without my knowledge.

Even if my number is listed in Do Not Disturb(DND) number "S[protected]" list for years still airtel do not care to stop sending me marketing SMS.

My previous complaint number is with airtel is 479687 and[protected] for which the airtel has refunded me the deducted money as well..


Even after all this i am again getting sms from 55255 and 55630 which an airtel service

I will appeal to all the subscribers to call 121 and get there money refunded and the service deactivated.

Sharad Sinha
Airtel mob no[protected]
Do not join Wirkle Technologies situated in Gurgaon, Haryana. It is run by 3 fraud people who have malicious intention to corrupt the future of young people. They will take you as trainee and will change you for the offer letter and will tell that you have stolen company's property like laptop and mobile devices. They do not give the salary promised and then make excuses by saying that customer is not happy so why should company pay.

BEWARE!!! AND TELL YOUR FRIENDS ABOUT IT

Airtel — activated friends chat

My name is Ranjeeta.My phone no is [protected]..
Airtel has activated freinds chat on my phone no and deducted money from my account without informing me.It was done intentionally to deduct money as I never activated these services.

Airtel — Deduction of amount without the request for activation of airtel friends chat on my mobile no

There has been an activation of the AIRTEL FRIENDS CHAT SERVICES on my mobile no without any request from my side since July 2011 onward.
I would like to know the detailed info in this regard and refund of the deducted amount from my prepaid balance.

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