Airtel Fusion Lounge — they are charging for what i hav not opted for

Address:

Madhya Pradesh

I have never opted for this"fusion lounge_1. But i have been wrongly charged for it. Also, when i called their cuatomer care, they are saying call on this number, message on that number.. And when i send message, they say that my mobile has not activated for any service.Then why i m being charged for it????? Please do somethin..