[Resolved]  Airtel Gallery — Poor service

I have a postpiad number ported from vodafone to airtel. Its been 10 years for me to continue same number. But since 8 months i have been complaining regularly about my network issues i am facing with my connection. 3g service is been worse than 2g. I cannot sit in my home and receive calls nor can surf internet freely. Been complaining monthly but engineers have been responding to airtel as query resolved. There has been same repeated sentence used for running away from problems such as topography geographical location. And even asking to refund for data service the executive as just playing on. Now my bills has been 3800/- app. I went to gallery i was informed to pay 2 bils amount 2900/- inr app. I paid and was informed services will resume in 4 hours when i called up intially customer care i was told service will resume in 2 hour later i wss told to wait 2 hours then again 2 hours alter i was told i have to pay the total oustanding or they would not activate the number. Why i was told by executive to pay specific amount and how come the customer care can reply in diffrent manner. I need to file legal law suit against airtel i need guidance for the same and also i want media to come in as already goverment is piling loads of problems on common man no place to gets problems resolved so please i need my query resolved or airtel penalised if there is law in this country alive

I have a postpiad number ported from vodafone to airtel. Its been 10 years for me to continue same number. But since 8 months i have been complaining regularly about my network issues i am facing with my connection. 3g service is been worse than 2g. I cannot sit in my home and receive calls nor can surf internet freely. Been complaining monthly but engineers have been responding to airtel as query resolved. There has been same repeated sentence used for running away from problems such as topography geographical location. And even asking to refund for data service the executive as just playing on. Now my bills has been 3800/- app. I went to gallery i was informed to pay 2 bils amount 2900/- inr app. I paid and was informed services will resume in 4 hours when i called up intially customer care i was told service will resume in 2 hour later i wss told to wait 2 hours then again 2 hours alter i was told i have to pay the total oustanding or they would not activate the number. Why i was told by executive to pay specific amount and how come the customer care can reply in diffrent manner. I need to file legal law suit against airtel i need guidance for the same and also i want media to come in as already goverment is piling loads of problems on common man no place to gets problems resolved so please i need my query