[Resolved]  Airtel — DSL usage charges

AirTel — dsl usage

i have got my airtel number{[protected]} and account number{16142034} but i couldn't access my account in www.airtel.in..my login ID is alisha.[protected]@gmail.com and password is akanksha8...i wan't airtel to resolve this problem as soon as possible....
i want to check my daily dsl usage...

firstly make the customer fully aware of all the charges and taxes you airtel people are charging also what are the dsl usage charges

We are a company and have fixed line connection with unlimited broadband connection a plan of 1499 rental. Airtel whenever generates a bill charges Rs.100 for DSL USAGE CHARGES.

Kindly clear my doubt for this charge.

airtel has been cheatring customers by charging DSL usage charges. I am planning to take them to consumer court. without customer's consent they are charging for gaming and other activities. This DSL usage charge is one such con job by these guys. Shame on airtel

I also strongly agree that Airtel cheats customers by charging the DSL usage charges, which is absolutely vague. Lets take a decision to teach them a lesson. We must protest it.

I also strongly agree that Airtel cheats customers by charging the DSL usage charges, which is absolutely vague

I have a 1099 unlimited Airtel broadband plan, and I got 1300 Rs extra charges as DSL charges. Please someone tell me what should i do??

Dear Sir
My Airtel fixed line phone no. is[protected]. I am very disappointed from Airtel.
Every month they charged rs. 85/- from me against dsl usage charges. I requested every month that i have no need any anti virus from Airtel because i have already installed anti virus in my leaptop and i never requested to Airtel to install any antivirus.
Every time Airtel costumer care said that they do not refund my charges.
Please give me some solution to refund my all dsl charges.
Thank you
VIkrant Khera.

Namaste Mr.Khera,

This is to inform you that your concern listed on 27 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

THANK YOU MR. DEEPAK
REGARDS
VIKRANT KHERA

I also got dsl charges from airtel of 170 rs. I am using ipad tablet and can't even use the antivirus which they are claiming that i have downloaded. After arguing for 5 min we can remove it. But this is really unethical that if a customer doesn't note then it would be beneficial for airtel. Why can't telecom companies generate correct bills.
Its totally unethical.

I received several call to upgrade from My Pan to the Next Level. I have Denied their request, even then they have upgraded my plan and charging me with additional charges. I made a complaint but never got an answer from them. Now for the past 5 Months I noticed that My DSL Charges are 85/- and eventually this Month it has been increased to 170/-.

Same with me. My current month bill comes with an added DSL Usage Charges of amount 384.00. This is absolutely nonsense to produce such kind of charges.

Can we have any regulation to stop such kind o[censored]nwanted and without-notifying charges?

I have subscribed for the Airtel Rs 799/- UNLIMITED broadband plan. I have been charged DSL usage charges rs1861/-. I just want to know, under what circumstances this DSL usage charges be applicable, for a plan user??
What is dsl charges?

I have used Airtel broadband for several months and I find that they invariably add a certain sum under the head "DSL usage charges". Currently the amount is Rs.85/=. This may strike you as odd as most plans are currently with unlimited download. If your were to inquire with their call center, you would be told that this for a service called PC Secure. The charges are added whether or not you have opted for this service. And with best updated security solutions on their PC, few people need it today.

Poojatech
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