[Resolved]  Airtel - Hello Tune Service — Problem with Airtel hello tune service

Address:

Chennai, Tamil Nadu

from Arun Kumar <arunkumar.[protected]@gmail.com>
to nodalofficer.[protected]@airtel.in
date Mon, Apr 5, 2010 at 5:29 PM
subject Reg : Airtel customer care (poor) response
mailed-by gmail.com


Dear Sir,

My name is Arunkumar.
My Airtel mobile no is [protected]

I'm using Airtel service for more than 3 years, But now i'm feel Very Bad about your customer care. Last month my hello tune service was deactivated automatically, So that I have raised a request in Airtel customer care.
After 5 days I contacted them again, they are they closed my request & simply they told "I'm only raised a request for deactivation", But I did not give any request for deactivation. Finally I asked about the details like "Ok... tell me when I have raised a deactivation request means", they are simply answering like "We don't have that details & all "

If again i need activate my hello tune means, I have to spend 45 rupees. Previously everymonth you wil detect 30 rupees for my hello tune service. Please fix my issue.

Thanks,
Arunkumar.A

[protected][protected][protected]
I have recorded all the conversation with airtel customer care.
[protected][protected][protected]