[Resolved] Airtel India — Deduction of Balance | |||
Hello sir My name is Bharat Meghnani.I have been the customer of Airtel India from last 7 years. On 15th July 2012 i activated 3g service on my number-[protected] and i recieved a message that 3g service will be activated on my number within four hours but before actiation of 3g service my balance got deducte and i came to know that the 3g service is still not active on my number. When i called up to the customer care and registerd my complaint whose number is [CWRCH-[protected]] as told by Mr.Abhay Drivedi[Senior Executive].He said that the balance has been deducted because of the usage of internet 3g service but the service was still not active on my number and moreover that i did not used internet in between those four hours and Airtel India deducted my balance of Rs 200. Hence i request you to look into the matter and do the needfu,waiting for your action. Thank you Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Bill Number[protected] dated 06-Mar-2010 there were No SMS charges for Jobs on Mobile service Rs.30/- for 30 days it was already discontinued. Today 13-Mar-2010 surprisingly I received SMS from 121 Customer Service "Jobs on Mobile service has been renewed, you have charged Rs.30 for 30 days of service”. How you are renewing above mentioned facility on your own without my written communication vide SMS or E-mail. I will not accept Rs.30 to be charged in future in my bill henceforth.
On 2nd July night they deducted my 54 odd rupees from my m. No. [protected] and on complaining he was rude to me and directly said you used data and therefore can't give back money . As I was on call from my Vodafone number from 11:56 to 12:06 of night and after cutting the call I switch off my data pack of airtel and message displayed that you used 54 odd mb's for odd rupees 54 . I was shocked. My data pack was supposed to end at 12:00 of that night.
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Airtel India — deduction
I HAD GIVEN COMPLAI TO AIRTEL CUSTOMER CARE THAT I RECHARGE FOR SMS PACK FROM THAT DAY THE R DEDUCTING 1 RS DAILY RENTAL AFTER ONE MONTH THEY R DEDUCTING 2 RS DAIL SO PLEASE SOMEONE HELP ME OUT FROM THIS PROBLEM