[Resolved]  Airtel India Pvt Ltd — Manish Dwivedi Prepaid [protected] no Deactivated

Address:

Delhi

Consumer Forum,

Please help me i was using Airtel Prepaid no for last 10 years .I went to us for 2 years and come back to India afeter 14 months on Dec 09 that time i recharge my mobile wih sufficient balance and have validity till year 2010. March onwards Airtel guys they they starts sending messgaes everyday and starts deducting 1 rs for each messages.Even i never register / enroll for such messages. If i want to discontiue message then i have to send message to stop receiving messages.Since i was in USA so just sending message itself charge 100 rs.So it was very costy.
Now when i came back on 28 Aug 2010.Airtel guys reject my SIM and they are them they discontinue my prepaid mobile sevice .
I was using my prepaid no [protected] more then last 10 years and in my all bank / credits cards/ all friends for 10 years using my prepaid no [protected].
After following airtel offices many times still not seeing any response from Airtel Office (Gurgaon ) and they web site.
Please refer below emails for more details.

Regards,

Manish Dwivedi
Mo - [protected]

From: manish dwivedi <[protected]@yahoo.com>
Subject: Re: Acknowledgement Mail./ Manish Dwivedi Prepaid [protected] no Deactivated
To: [protected]@airtel.in, nodalofficer.[protected]@airtel.in
Cc: a.[protected]@airtel.in, [protected]@airtelindia.com, nodaloffice.[protected]@airtel.in
Date: Tuesday, September 14, 2010, 12:25 PM


Hi,

Still i am waiting for response.Please let me when my prepaid sim for mobile [protected] can be activated.
If i not get sim then i will escalte this issue and go to higher management for Airtel authority.

Regards,

Manish Dwivedi
Mo - [protected]


--- On Wed, 9/8/10, manish dwivedi <[protected]@yahoo.com> wrote:


From: manish dwivedi <[protected]@yahoo.com>
Subject: Re: Acknowledgement Mail.
To: [protected]@airtel.in
Cc: nodalofficer.[protected]@airtel.in, a.[protected]@airtel.in, [protected]@airtelindia.com
Date: Wednesday, September 8, 2010, 2:35 PM


Yestreday i had a telephonic discussion with Anju and she confirmed me that with in 24 hours she will Activate my SIM [protected].
Now again i am seeing email to get response in 24 hours.
Please work on this issue seriously.

Regards,

Manish Dwivedi
+[protected]
Friend Mobile - [protected]


--- On Wed, 9/8/10, [protected]@airtel.in <[protected]@airtel.in> wrote:


From: [protected]@airtel.in <[protected]@airtel.in>
Subject: Acknowledgement Mail.
To: [protected]@yahoo.com
Date: Wednesday, September 8, 2010, 1:35 PM


Dear Airtel Customer,

Thank you for writing to us. We have already received a similar email from you earlier and the reference number of your previous mail is Qrc1685873.

We are currently resolving your query and would revert to you within in 24 Hours.

Warm Regards
Airtel Customer Service

This is an auto-generated response. Kindly do not reply on this mail.

[protected]-Original Message[protected]------
Subject: Re: Manish Dwivedi Prepaid [protected] no Deactivated
Date: 08/09/2010 01:05:26 pm
From: [protected]@yahoo.com
To: nodalofficer.[protected]@airtel.in;[protected]@airtelindia.com
Message body:
Hi Nodal office/ Anju,

Still i am waiting for your response.

Regards,

Manish Dwivedi

--- On Tue, 9/7/10, manish dwivedi wrote:

From: manish dwivedi
Subject: Manish Dwivedi Prepaid [protected] no Deactivated
To: nodalofficer.[protected]@airtel.in
Cc: a.[protected]@airtel.in, [protected]@airtelindia.com, [protected]@airtel.in
Date: Tuesday, September 7, 2010, 2:57 PM

Nodal Office / Anju,

As per telephonic discussion,Please reactivate my mobile no [protected]. I was
using this no for last 10 years and all my near and dears having this no only.I
was in US from Sept 08- Aug 10.When i came to India on Dec09 for 15 days
visit i increase validity for around one years and topup also for sufficinet
amount.On July 31 2010 my mobile was donconnected and i not be able to use it
without my prior intimation.
Please reactivate my mobile no [protected] ASAP as i after coming to India on 28
Aug 2010 I am not having any mobile no with me and all my relatives/friends
trying to reach me on my [protected] no.

Regards,

Manish Dwivedi
+[protected]
Friend Mobile - [protected]