Airtel — Shifting

Address:

Indore, Madhya Pradesh

Hello Sir / Madam,
Please forward this letter to your complaints department and concerning department. I have following complaint
On July 21,2011, I had made request to shift my connection or My Indore MP office to new premises. I got confirmation that my connection will be shifted within 21 days of my request. But until now, My connection is neither been shifted nor your local office representatives are giving me proper timeline of shifting.
Since I have to pay rent for both of my premises, I am getting loss of Rs. 15,000/- per month just because of not shifting of my connection.
I am also not getting response from your customer care also. I am so much disappointed with the kind of service you are providing being a premier provider. I approached to BSNL and they gave me new connection with 3 days and now I am disconnecting my airtel connection. Sorry boss, your services are very poor and disappointing.
Please forward this message to the concerning person and ask him / her to call me on the number / information given below.
Being a customer of airtel for last 7 years, this is very disappointing. The BSNL persons worked so quickly and professionaly that I am glad to be thier customer inspite of that, your executives always repsonde that "System is under development / migration so this takes time.". Sir, I owns an IT company and a BPO and I know better that how much it is going to take for a system to be upgrade OR update. So do not think that customer is and knows nothing about technology.
thanks and Regards
Anurag Tripathi
CEO
Adi Soft
www.adisoftin.com