Airtel — DND service is not yet activated | |||
I HAVE SEND A REQUEST OF ACTIVATION OF DND SERVICE AND MY REF NO IS W[protected] AND REF DATE IS 08/11/2010 BUT AFTER PASSING 62 DAYS THAT SERVICE IS NOT ACTIVATED. MY MOBILE NO IS [protected]. SO MANY ADVERTISMENT CALL COMING 10 TO 12 TIMES PER DAY.BUT AS PER DND ACTIVATION RULE IT SHOULD START WITHIN 45 DAYS.I CALLED CUSTOMER CARE AND ASKED THEM TO STOP THIS...THE EXECUTIVE SAID HE WOULD PROCESS THE REQUEST N THESE OFFER CALLES WIL BE STOPPED IN 45 DAYS...BUT 45 DAYS R OVER STILL OFFER CALLS R COMING EVEN IN MID NIGHT, THESE CALLS R DISTURBING TOO MUCH...JHARKHAND AIRTEL CUSTOMER CARE R NOT AT ALL SUPPORTIVE NOW AGAIN THEY R ASKING FOR MORE 45 DAYS TO STOP...NOW I M FED UP, IF THIS IS THE SERVICE I WIL SWITCHOVER TO ANOTHER CONNECTION SO I REQUEST YOU TO STOP ALL PRMOSNAL CALL AS SOON AS POSSIBLE. S.S. PATHAK Was this information helpful? | |||
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Thanks for reply. I would like to inform you that my concern listed on 7 Jan. 2011, has not been fully resolved. Advertisement call are again coming 15 to 20 times per day from [protected].
This is my father's mobile number and he is a old man and suffering from many old age diseases and unable to respond all the calls throughout the day. I gave him this no. to contact me in case of any emergency.
Therefore I request you to stop all unnecessary calls as soon as possible on the basis of humanity.
You can check the above mentioned no from your database to know the things better. Airtel is a big and renowned company with better customer service so I hope you will certainly do something better in my favor.
Thanks