[Resolved]  Airtel — Game download

Address:Karnataka

Airtel has found new way for fraud !!
They are automatically charging for game download and GameClub subscription by their own, and then sending messages:
---
Thanks for downloading java Game from Airtel. You have been charged Rs 99. Get latest games at http://gclub.in/ea
---
You have been renewed for GamesClub subscription service from Airtel.You have been charged Rs. 30. Get latest games at http://gclub.in/ea
---

This messages came from AD-54321.

I called and asked the customer care to give me the gprs access log for my mobile, they are telling "we don't have access. we cant give you."
On my android phone I have browser history for last 6 months if they give me the log I can prove them wrong in less then a minute.
They took a complain and tells me resolution date is after 2 months !! what rubbish !!

Complain No: 36461592.

- Abhijit
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information