Airtel Landline — Disconnection of landline since dec 2010

Address:Gautam Buddha Nagar, Uttar Pradesh

Sir/Madam,
The telephone num in regards is[protected], this connection was under my grandfather's name Shri. Late H.K.Khera, who passed away in nov 2010. I have been calling the customer services since dec 2010 to cancel the services and mailing the nodel officer, till date connection is not closed and these collection agents are calling day by day and asking for payment, which i am not lible for, I made the payment in jan this year after speaking with customer services, and they said that, its the final payment, I have been collecting ticket numbers since dec 2010 till date from nodel officer and customer services but the connection is still not closed.
My request to you is to please help me from this troma which me and my family is facing.
Thanking you in anticipation,
Lalit khera
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